All Avid CRM Reviews
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Avid CRM Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
4.4
Value for money
4.2
Functionality
3.9
Pros
"I find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders."
"It was easy to setup and integrate with our already in use outlook accounts."
"It has been a great tool for us to establish target accounts and target markets with the touch of a button."
Cons
"If you use it for all of the outlook contact management, then it is cumbersome to be able to consistently remove the same people from a contact export for email campaigns (like competitor contacts)."
"The only thing is that if you have a lot of files saved on the CRM it can be a bit sluggish to start up."
"I find it rather slow to load and navigate, and would prefer to see larger overviews of our entire pipeline on a central screen."
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