All Glue Up Reviews
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Glue Up Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.6
Value for money
4.4
Functionality
4.4
Pros
"Glue Up has been a valuable tool for our organization, offering a wide range of features that help us manage memberships, host virtual events, and build micro websites—all within one platform."
"You have everything you need in one place (set-up, public page, analytics, comms, attendance, survey, badges, certificates)."
"I have had considerable experience in almost every module in Glue up (1+ year) and I can say that I appreciate the contacts and event data gathering that assists us in reaching our equity goals."
Cons
"Navigating around is slow and difficult; members information is difficult to organize; reporting functionality is very basic, limited to filters; information is scattered, not allowing you to compare and analyze critical data; email builder is awful; deliverability is bad; website content management is locked down so you have to wait two weeks to make any type of update; customer support is slow and terrible, revolving door of new staff and account managers."
"In one instance, the Zoom link provided didn’t work, and after 15 minutes of no response, we were only left with half the time and weren’t offered an extension. While we understand they may be managing many clients, it was frustrating to feel like we weren’t a priority during key moments of the process."
"Don’t be fooled by the low annual fee, you will pay for it either by having to hire consultants or additional staff to manage it for you, or spend all of your time trying to figure out how this slow, bulky, cumbersome thing works."
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