All Hiver Reviews
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Hiver Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.6
Value for money
4.5
Functionality
4.6
Pros
"Hiver is a highly useful AI platform that allows for easy ticketing and integration of email, communication channels, and online collaboration."
"One feature I believe should be added is overall dashobaord where you can see all the chats together for bird eye view and better insights."
"Using Hiver within our training session allowed every single person to share thoughts without even having to speak and in turn allowed others to follow along with their internal thought process."
Cons
"AI Assignment is still learning due to which there are incorrect assignments."
"I liked least that this year we faced some serious errors which disrupted our workflow for a long time."
"Other than occasional connectivity issues with Hiver, there is nothing I dislike."
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