All HubSpot Service Hub Reviews
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HubSpot Service Hub Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.5
Value for money
4.2
Functionality
4.1
Pros
"I no longer have to switch between multiple tools, and having all customer data (emails, chats, tickets) in one dashboard makes my work much easier."
"The ticket management and tracking system make it easy to see who is handling each issue and how fast problems are solved."
"What I like the most in using HubSpot Service Hub is the help desk and ticketing, and SLA Management features."
Cons
"I find the interface to be a bit messy but that's my personal preference."
"When you need additional features its going to cost you."
"The cost is limiting for small companies and the time it takes for a company to adapt to its use is not fast, unless it has personnel with experience in its use."
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