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ion Platform

ion Platform 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ion Platform
ion Platform
4.3
(104)

Pricing

Starting at $12,000.00 per month

About ion Platform

ion interactive is a cloud-based content marketing platform, which helps businesses of all sizes create engaging content such as quizzes, eBooks, assessments, infographics, lookbooks or white papers and analyze audience's participation, preferences and interests.

It comes with a creative studio module, which enables designers to develop custom content, adjust page layouts, control screen sizes and apply animations or transitions. Using the targeting options, marketing teams can segment customers and create content based on location, behavior, device, or time. Additionally, it also lets marketing teams utilize the built-in A/B testing feature to evaluate content effectiveness, control traffic allocation and measure conversion and content consumption.

Ion interactive offers integration with multiple third-party applications such as Marketo, Vimeo, LinkedIn, Pinterest, MailChimp, Uberflip, SugarCRM, Salesforce Pardot, Facebook and more. It is available on monthly subscriptions and support is provided via phone, email and documentation.

ion Platform Screenshots

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ion Platform Pricing and Plans

Starting price: $12,000.00 per month
Free Trial
Free Version

Basic

$12,000.00

per feature, per month

No plan information available

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    ion Platform Features

    • Popular features found in Sales Enablement
      Collaboration Tools
      Content Library
      CRM Integration
      Email Management
      Engagement Tracking
      Lead Scoring
      Performance Management
      Process/Workflow Automation
      Sales Planning
    • More features of ion Platform
      A/B Testing
      Activity Dashboard
      API
      Audience Targeting
      Campaign Analytics
      Campaign Management
      Categorization/Grouping
      Content Management
      Conversion Tracking
      CRM
      Customer Segmentation
      Customizable Branding
      Customizable Templates
      Data Visualization
      Drag & Drop
      Form Builder
      Lead Generation
      Lead Management
      Multi-Channel Campaigns
      Publish Scheduling
      Real Time Editing
      Reporting/Analytics
      Reporting & Statistics
      Responsive Web Design
      SEO Management
      Social Media Integration
      Template Management
      Third-Party Integrations

    ion Platform Integrations

    Box
    Box
    Salesforce Sales Cloud
    Salesforce Sales Cloud
    LinkedIn for Business
    LinkedIn for Business
    Act-On
    Act-On
    Salesforce Marketing Cloud Account Engagement
    Salesforce Marketing Cloud Account Engagement
    Brightcove
    Brightcove

    See all 15 integrations

    ion Platform User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    45%

    4

    44%

    3

    11%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    3.9

    Value for money

    4.2

    Customer support

    4.7

    Functionality

    4.4

    VR

    Verified
    Reviewer

    Computer Software

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2022

    The best! Outstanding content experiences in minutes

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This is the industry standard for interactive and sales enablement content. A must have weapon for advanced demand gen marketers that need to capture first party, declared data.
    Cons:
    The user interface is a little tricky in the early days, due to the advanced customization possibilities that it offers, but once you get it, you love it.

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    Mike's profile

    Mike N.

    Verified reviewer

    Marketing and Advertising

    1001-5000 employees

    Used unspecified for less than 12 months

    Review source

    Reviewed February 2016

    After a learning curve, a very powerful tool.

    4

    A year ago, I had no experience whatsoever with ion Interactive (or any of it's competitors, for that matter). Today, I use the program/service almost daily to roll out website and landing pages for my clients. It took a while to get a hang of the program and it's capabilities, and I'm still discovering features all the time, but now it feels like second nature. I personally do not use any of the tracking or reporting functions, but I know they are widely used in my organization. For my clients, we use ion Interactive for nearly every site and landing page. The only time we do not need to use ion Interactive is when we are creating a page that for some reason does not need any specific tracking. For example, an internal website for our organization itself could just be created and hosted on our own servers. I cannot speak for my entire organization, but my team uses ion interactive to build websites for our clients. ion interactive makes it easy to update and change content, and track performance once the site is launched. In some ways, we use it as a sort of content management system for our clients' sites, microsites, and landing pages.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    4
    Customer support
    icon
    Pros:
    From design to development to deployment, ion interactive is fast and for the most part simple to use. Once trained in the program, many features become second nature to use. Regular updates keep the platform fresh and ensure users like me that the company is constantly moving forward.
    Cons:
    Sometimes, features that I use daily may disappear without notice. Whether they're gone forever or simply moved around to somewhere else is usually unclear. The "Creative Studio" really needs an "Undo" button. One incorrect click-and-drag can mess up a whole page sometimes. The platform itself could use a User Experience refresh. Some icons don't necessarily make sense for their function.

    Vendor Response

    Great to see that you've adopted ion interactive in house and taking to the tools. I've shared your notes about platform notices and features being removed with our team. For future notice you can review our feature release notes to get more insight into feature changes. Here's a link - http://support.liveball.com/hc/en-us/categories/200106499-Feature-Releases

    Replied February 2016

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    VR

    Verified
    Reviewer

    Marketing and Advertising

    1001-5000 employees

    Used unspecified for less than 2 years

    Review source

    Reviewed December 2015

    ION is good, but could be a lot better

    3

    I use ION everyday at work to build many (sometimes 100s of pages a week) and there's a lot to like about ION, but there's also a lot that could be better. My biggest gripe is that ION can be very tedious and cumbersome.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    icon
    Pros:
    Interface when building pages is nice and clean, the page testing features are very helpful, a lot of the built-in functionality makes building pages easy.
    Cons:
    Can be slow and even crash completely often, Can't connect to a database or create dynamic pages that will be used by multiple clients - so each page has to tediously be setup by hand, the grid for dragging and dropping can be a bit buggy at times and there's no way to undo mistakes, setting up multiple traffic sources is very slow and tedious, on the dashboard you can't just click on the name of a recent project, you have to click the small magnifying glass icon, the interface for adding and managing images is ugly and frustrating, writing custom code in the scripts section isn't very easy and you can't save to preview changes quickly, no way to search through campaigns by name or keyword or anything, can't reorder actions within a rule, the interface for adding actions is very slow, if you accidentally click outside of the Edit Rules menu all your edits are lost, when editing styles you have to reopen the menus every time

    Vendor Response

    We truly appreciate this review and your feedback on using ion on regular basis. We've shared your feedback back around scalability and ease of use and will absolutely use this information for future updates.

    Replied January 2016

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    Joshua's profile

    Joshua L.

    Verified reviewer

    Marketing and Advertising

    51-200 employees

    Used unspecified for less than 2 years

    Review source

    Reviewed January 2016

    Great Experience, Bit Pricey

    4

    We have been using Ion LiveBall for well over 2 years, maybe even longer. All in all it is a great tool that automates many processes that used to take countless dev and admin hours. We are an ad agency, I am the creative director for digital. So we use Ion for our clients - it covers everything from simple lead gen pages to land and jump pages with links/ecommerce carts to microsites... We do it all within Ion. Being able to setup creatives and traffic sources where there can be a 1:1 or 1:100 relationship, where you have full control over the A/B/+ split is priceless. In the past, with standalone PHP pages, you would need a link/tracking/analytics platform to do the link splits and then track conversions per split. With Ion, you can do it all! Ion is such a great tool. If you are in the market for a landing page creation, optimization, management or reporting tool, stop looking - you have found it. It is called Ion LiveBall (I wonder if they even call it LiveBall anymore... The only downside is the pricing. But once you use it once, and sell it to a cleint or two, the cost can easily be passed on to clients and you can even start making money on the MSF from clients...

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    icon
    Pros:
    Ease of use, features, tracking, reporting (somewhat), administration, A/B testing, MVT, etc.
    Cons:
    Price! I think it is a bit over priced, You need to invest first, but you can figure out ways to make that investment back and then some. My other big con is reporting. I think the reporting from the dashboard is limited. Especially for MVT testing. I would like to see it as Combo 1: Stats, Combo 2: Stats, etc. Not really like that.

    Vendor Response

    Lol. Thanks for this great review! The name has actually changed to ion but we know there a lot of Liveball fans out there. Also we appreciate the feedback on reporting and pricing. Thank you

    Replied February 2016

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    Joseph's profile

    Joseph P.

    Verified reviewer

    Media Production

    10000+ employees

    Used unspecified for less than 2 years

    Review source

    Reviewed January 2016

    Best Enterprise Site Solution On The Market

    5

    I have been using ION Interactive for nearly 2 years now and could not attribute the success I have seen without them. As a marketing and sales manager for the largest news and information company with over 90 newspaper publications, I find the ease of use, integration, support, and robust ability of the platform critical in my day to day operation. ION Interactive has provided intelligent, and accurate support anytime I have a need. They have also led several webinars that I find not only interesting, but leave with several takeaways that I can implement into my marketing plan. One of the greatest things I appreciate about ION's support is when I need a new functionality, it comes in an updated release. Their team truly watches market trends and update their platform to meet the needs any enterprise business might have. I consider myself an advanced user with web development experience and find that this platform makes it quite easy to train employees who have no web development skills. This platform is superb for all levels of web knowledge, from the drag and drop beginner, to the javascript/CSS/HTML expert.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    Ease of use for all levels of knowledge. Support that has your goals in mind. Great no matter the size of your business.
    Cons:
    I would have to say integration to ALL the top email platforms should be standard instead of needing a custom integration package done. My company uses Exact Target, which requires an API integration. There are others that could benefit from this being standard for all major APIs like Exact Target, Mail Chimp, etc...

    Vendor Response

    Thanks for this awesome review! We'll be sure to share your feedback around more out-of-the-box integration options with our team for future updates.

    Replied January 2016

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    Benjamin's profile

    Benjamin C.

    Verified reviewer

    Media Production

    10000+ employees

    Used unspecified for less than 2 years

    Review source

    Reviewed December 2015

    ION's Continued Evolution

    4

    Our business model relies upon our landing pages to be responsive, continually evolving and easily workable for the general public. ION has continually evolved in such a way that meets these needs. While I was initially intimidated by the applet, I've grown more comfortable with the process (while still longing for an 'undo' button) and ease of application. Our contact points and support staff have always responded quickly to questions and issues, and the reliability of the ION platform has served us well throughout.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    Ease of application, reliability, template-driven, guidance and support, and training tools.
    Cons:
    Not having a 'Copy & Paste' function, nor an 'Undo' button. When I train partners within our organization, this is the biggest initial complaint. As with I, when they ease into the process, the need becomes lesser, but having these available would allow for more creativity and "risk taking", without the risk of wasting time.

    Vendor Response

    Thanks for this awesome review! We completely understand that need for a "Undo" and "Copy & Paste" and this is a feature in ion. Here are a few support posts on the topic. http://support.liveball.com/hc/en-us/articles/200954869-Copy-Paste-Basic- http://support.liveball.com/hc/en-us/articles/200954829-Undo-Basic-

    Replied January 2016

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    Joe's profile

    Joe J.

    Verified reviewer

    Used unspecified for less than 6 months

    Review source

    Reviewed February 2016

    ion use by art director/designer

    3

    ion is great for what it's intended for. the usability is fairly straightforward once the naming convenient for projects/pages/sites is understood. this could be made more obvious upfront in intros. designers that use similar software or even design software are used to hierarchy based interactive elements that have to be in place for everything to function correctly. this detail could be more explained up front. still not sure why there needs to be a practice or 'do not delete' detail to every project, this makes it feel like the system doesn't take care of itself...like its vulnerable to users instead of being stealthy and foolproof. i understand the idea of immediate publishing and the intent on having items that can't be deleted, i think just the naming needs to be more sincere and clear, and not come off negative like 'do not delete' does.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    4
    Customer support
    icon
    Pros:
    easy to setup initial projects, ease of editing, easy to duplicate and scale.
    Cons:
    photos that have to be put in a database, should be able to pull from existing databases/clouds, not too easy to perfect a file at first attempt, lots of troubleshooting at the beginning (which might be improved by the understanding of the naming convention of 'portfolios/creatives/etc etc' up front.

    Vendor Response

    Thank you for your feedback Joe we truly appreciate your insight as an Art Director and seasoned web graphic professional. We love that you think ion is straightforward, easy to setup, and scale throughout your organization. We also totally understand that there could be some improvements with ion and we love that you have been candid with your feedback. We’ve shared your feedback around usability and function with our team for review and consideration in the future. If you have more feedback always feel free to reach out to your account manager. We always welcome this input to make the product better for you and your team. Thank you!

    Replied February 2016

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    Rob's profile

    Rob R.

    Verified reviewer

    Education Management

    10000+ employees

    Used unspecified for less than 2 years

    Review source

    Reviewed February 2016

    ION Liveball Platform Review

    4

    I've been using the ION platform, specifically their Liveball landing page platform, for over a year now. I've worked with a few different landing page platforms for PPC and have found it to be one of the best. It's testing capabilities are among the best I've seen, and the ability to launch new pages quickly and easily is great.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    icon
    Pros:
    Platform scales easily. Easily push design/content changes across multiple pages. Testing functionality it among the best. Also, the customer service of the team is AMAZING. Response times to questions are always great!
    Cons:
    Learning curve a bit steeper than some platforms. Interface/User experience could be simplified or improved a bit. Some functionality a bit overly complex (forms, dynamic content, etc)

    Vendor Response

    Thanks for leaving us such an awesome review and for the great feedback. We've shared the notes you have about learning and the interface for future improvements. Thanks again!

    Replied February 2016

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    Kelly's profile

    Kelly S.

    Verified reviewer

    Publishing

    1001-5000 employees

    Used unspecified for less than 2 years

    Review source

    Reviewed December 2015

    Essential Marketing Tool!

    5

    Ion Interactive may be the most underrated marketing tool in existence. If you run an online business, you owe it to yourself to use this tool. Ion is the most flexible page builder and A/B testing platform. We operate our e-commerce in a best in class platform (Demandware), but when it comes to quickly launching A/B tests, Ion is the place we do all our testing. It's an advanced platform, which is fully responsive and allows us to easily iterate without any developer support. It's a tool any tech-savvy marketer can take advantage of to create complex experiences with conditional logic, dynamic substitutions, cohesive branding, widgets, data flow to your analytical tools or ESP, etc. If there was only one tool I could purchase to grow my business, Ion Interactive is the one I would choose without blinking.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    responsive, easy to use, monthly feature updates, top-notch customer support
    Cons:
    none (really!) OK. undo history could be improved.

    Vendor Response

    Thank you!!

    Replied February 2016

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    Geovanny's profile

    Geovanny M.

    Verified reviewer

    Logistics and Supply Chain

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2016

    Daily Job

    5

    Let me start off by saying the we have recieved excellent support from ION and after the initial adaptation period the tool was quick and intuitive to use.Training can be done a variety of ways with webinars and videos along with guides and a variety of other material.The platform is a top tier CMS and i will continue to use it in the upcoming marketing campaigns.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use, performs fast ,intuitive ,flexible as custom code can be added and WYSIWYG interface.
    Cons:
    Nothing I can think off.Most of it was resolved durting the initail adaptation period that people go through when using a new platform.

    Read More

    Showing 1 - 10 of 104 Reviews

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