All OpenCRM Reviews
294 results
Sort by
OpenCRM Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.7
Value for money
4.6
Functionality
4.4
Pros
"The support ticket system is invaluable to us and allows our customers to raise any issues that are then recorded in OpenCRM and our team can deal with them accordingly."
"Its intuitive interface and comprehensive features have helped us streamline workflows, enhance client communication, and boost overall productivity."
"The high level of customisation ensures it meets our specific business needs perfectly, and the support team has been consistently responsive and efficient."
Cons
"The reporting module is less flexible and the email design aspect of the software is not very user friendly compared to competitors."
"its is not great to navigate back on pages, and when creating accounts and trying to attach an account where you have multiple acccounts, when pressing back button you get an error and have to start again."
"Occasionally we find something in the system works in a way that seems less than ideal (eg some records are searchable only by their name, not by their numeric reference), and when that happens, which is rare, the cost of altering is high."
Have you used OpenCRM and would like to share your experience with others?
Wondering if OpenCRM is right for your organization?
Our CRM Software selection experts can help you in 15 minutes or less.