All Salesforce Customer360 Reviews
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Salesforce Customer360 Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.7
Functionality
4.8
Pros
"It is a comprehensive customer relationship management solution that incorporates the different function of the business like sales marketing and customer service."
"This gave us the ability to be more dynamic from campaign to campaign making strategic decisions on the fly and in allocating budget."
"Overall, it's a great CRM, that integrates with so many other tools, and allows you to have 1 source of truth for all business operations and data."
Cons
"For some businesses, the costs associated with Salesforce may be considered high, especially for smaller businesses or startups."
"Sometimes it is a little difficult to navigate for people who aren't as familiar with salesforce."
"The initial process of learning Salesforce Sales Cloud was a difficult issue and took longer than expected."
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