Salesforce Service Cloud vs Vonigo: Which is best for you?

For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.

Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements

Was quite quick to understand how to operate and integrate into the system.

There are a few buggy things from time to time that mess with workflow consistency, and some places in the system feel less intuitive when trying to set up new campaigns or entering time.