Salesforce Service Cloud vs Zuper: Which is best for you?

For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.

Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements

We wish there was an integration with a scanner so we can better manage our inventory from Zuper for an all in one solution.

Also, not sure if their tech support is overseas but I can never get in touch with their support team during normal US based business hours.