All The Mortgage Office Reviews
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The Mortgage Office Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.7
Functionality
4.7
Pros
"I also love that it’s cloud-based, which allows me to access loan information and stay on top of issues even when I’m not in the office."
"I know there are a lot of great features I’m not using yet, such as ACH payments and customer portals, that would make my job easier."
"It gets better as time passes since they update the program with new features."
Cons
"Some processes feel a bit too manual in some areas."
"There is no way to integrate returned payments. When payments were returned NSF the program did strange things with the interest earned and could not balance. When I asked for an explanation, I was told to “plug” the number."
"They claim to have been selling TMO for forty years, but I find this difficult to believe as some of their glitches were simple basic elementary mistakes. If you do engage with them, I strongly suggest that you base your contract on a trial basis and not prepurchase the entire year or get too deep into the transition."
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