All TOPdesk Reviews
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TOPdesk Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.5
Value for money
4.3
Functionality
4.3
Pros
"As an operator, and manager of other operators, I can easily draw reporting data across how many tickets are closed over a period of time which is awesome."
"I would highly reccomend top-desk, just make sure you've got someone onboard to train you and show you how it integrates with your people and teams."
"I like it's user-friendly interface, it has a clean and organized dashboard."
Cons
"Sometimes i am missing some documentation about certain cases. But overal i can find what i need else i will contact the service desk."
"Not able to use ritch text and copy/paste pictures"
"Combination of workflows to 1 change does not work"
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