All Vanillasoft Reviews
232 results
Sort by
Vanillasoft Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.5
Value for money
4.5
Functionality
4.4
Pros
"I can collect extensive data from each call and make changes on the fly, a feature that is both incredible and priceless."
"The ability to text, leave voicemails, and send emails seamlessly enhances interaction quality."
"Moreover, the capability to provide real-time updates to our officers and team regarding constituents has transformed our workflow."
Cons
"With other CRMs/dialers, I find that my contacts are dialed in the exact same order every day, which doesn’t allow me to easily randomize the time each lead is called or texted."
"If I have multiple people texting me, when a new message comes in, the other message fully disappears and if I'm not paying attention, my message is now being sent to someone that it has NOTHING to do with."
"You also can't use emojis, can't send or receive photos in texts, and can't preview email responses."
Have you used Vanillasoft and would like to share your experience with others?
Wondering if Vanillasoft is right for your organization?
Our CRM Software selection experts can help you in 15 minutes or less.