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Coinbase

Coinbase 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Coinbase
Coinbase
4.0
(141)

Pricing

Pricing available upon request

About Coinbase

Coinbase Wallet is a digial cryptocurrency wallet that provides a platform to store, exchange, buy, and sell multiple types of digital currencies. The wallet functions seperately from the coinbase application however, funds can be transferred between the two platforms on the blockchain with additional confirmation.

Additionally, Coinbase Wallet allows users to earn interest from their cryptocurrency holdings and receive customized alerts when there are changes to the currency price.

Coinbase Screenshots

0
0
1

Coinbase Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

Coinbase Features

  • Popular features found in Cryptocurrency Wallets
    Cryptocurrency Exchange
    Data Security
    Multi-Coin Support
    Transaction Management
    Trend Analysis
  • More features of Coinbase
    Activity Dashboard
    Alerts/Notifications
    API
    Cryptocurrency Sending & Receiving
    Cryptocurrency Storage
    Dashboard
    Desktop Wallets
    Digital Asset Management
    Financial Reporting
    Income & Balance Sheet
    Mobile Dashboards
    Mobile Wallets
    Online Wallets
    Performance Metrics
    Portfolio Analysis
    Real-Time Data
    Real-Time Reporting
    Stock Management
    Transaction History
    Visual Analytics

Coinbase User Reviews

Overall Rating

4.0

Ratings Breakdown

5

48%

4

31%

3

8%

2

3%

1

11%

Secondary Ratings

Ease of Use

4.3

Value for money

4.0

Customer support

3.6

Functionality

4.2

Starrsha's profile

Starrsha H.

Verified reviewer

Arts and Crafts

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2022

Coinbase makes crypto easy

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love that they allow you to learn about new companies in exchange for cryptocurrency so it’s easy to grow your wallet!
Cons:
I don’t care for the fact that they charge fees when you sell cryptocurrency and when you cash out. It should be one or the other. Fees are minimal though.

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CS

Cody S.

Verified reviewer

Retail

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed November 2024

Need crypto then you NEED Coinbase

5

Overall my experience has been great The fees are minuscule the operating system in user interface is sleek and easy to use it's definitely operator friendly

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Coinbase is a well-known name in the cryptocurrency world. It's built itself on a reputation of a brand you can trust. With it's easy to use interface anyone from beginners to pros can easily buy sell trade swap or store their cryptocurrency on coinbase or using coinbase wallet
Cons:
There's not much I can say that I don't like about Coinbase The only real problems that I've seen are the major database breaches that not only affected coinbase but the industry as a whole so you can't blame coinbase for that.

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SB

Scott B.

Verified reviewer

Accounting

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2025

technical issue with a sell order

1

Ratings Breakdown

5
Ease of use
1
Value for money
1
Customer support
5
Functionality
icon
Pros:
Horrible customer support!Horrible customer support!
Cons:
Had a technical issue with a sell order that was left open. Tech support said there was a bug going around and to wait, messaged later and they said it did have a bug and it would be escalated and to wait 7 days. I messaged back 6 times over the course of 14 days and every time I messaged they said to leave the open order as it was and wait for the team to respond. During this time I lost a lot of money. When I finally called in and the case was reviewed they said they couldn't do anything about the money and I couldn't speak to a manager. There was nothing to be done. Horrible customer service!

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lw

larry w.

Verified reviewer

Entertainment

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed January 2025

overall coinbase is worth it !

4

over all its a great value however it lacks a personal feel and can be cumbersome to navigate disquised as a security feature

Ratings Breakdown

4
Ease of use
5
Value for money
1
Customer support
4
Functionality
icon
Pros:
its great to have the ability to buy and sell crypto it also has a wallet where you can buy and earn rewards you can link your paypal and pay without wait and cashout directly using your coinbase debit card or transfering to outside linked account
Cons:
customer service is a long wait and it almost makes you jump through hoops to verify ive been on the phone waiting in a chat que for 3 hours which will timeout if you dont type every 3 minutes . ive had an hour long phone conversation several times to find resolution.

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CW

Chris W.

Verified reviewer

Luxury Goods & Jewelry

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2025

My Coinbase Review

5

I have had a great experience with Coinbase so far. No real complaints.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like being able to hold and trade my crypto, and it feels secure.
Cons:
sometimes the app can seem glitchy, perhaps when there is a high volume of users.

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DS

David S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Well known and trusted cryptocurrency exchange and wallet

5

I have used coinbase for several years in order to track and store cryptocurrency assets.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like how easy it is to use Coinbase for both storing and purchasing cryptocurrency. I like that it is a well known and trusted name in the space and that they offer fantastic security.
Cons:
I don't like the amount of compliance that comes with using Coinbase in terms of KYC and information they require about your use and purchases.

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SB

Shawna B.

Verified reviewer

Food & Beverages

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2025

Coinbase is one of the top platforms I use for crypto trading

5

It’s been overall a pleasant experience. I have used them quite often and traded a good amount of crypto through them. They are one of my go to choices for trading and sending crypto

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
I like the learn and earn feature where you can earn free crypto by learning about new currencies and such. I also really liked the vast choices of currencies available to trade.
Cons:
I least liked how I had to jump thru hoops to verify my identity it felt like.

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HB

Hillary B.

Verified reviewer

Hospital & Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed December 2024

Not my favorite crypto wallet/exchange

4

I use Coinbase to buy crypto. Mostly for online gaming and sending crypto to myself or selling crypto to cash out to debit card. The withdrawal process is quick. But their funds availability schedule for deposits is unclear.

Ratings Breakdown

5
Ease of use
4
Value for money
3
Customer support
4
Functionality
icon
Pros:
I liked the learn and earn part of the website — both informative and some money (crypto)in my pocket — cool!
Cons:
They have held my funds after buying crypto with a debit card — because I was still waiting for funds to be released from buying crypto with bank account.

Read More

JH

Jacob H.

Verified reviewer

Construction

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed December 2024

Learn about crypto

3

I’ve used Coinbase for years and they have been the most consistent

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
I like that you can get a large variety of crypto and the learning rewards to
Cons:
That the only instant Cashout is through PayPal.

Read More

Edwin's profile

Edwin W.

Verified reviewer

Telecommunications

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed April 2024

Coinbase Fails on Customer Service

1

My experience with Coinbase has been a stark contrast between initial expectations and disappointing reality. Initially, I was drawn to Coinbase due to its reputation as a well-established and trustworthy platform in the crypto space. However, this perception quickly eroded when I encountered their incredibly slow and opaque KYC process, leaving me in verification limbo for over 4 months. The lack of communication and updates was frustrating, but the complete absence of responsive customer support was truly appalling. My attempts to reach out through various channels were met with silence or generic, unhelpful responses, leaving me feeling ignored and undervalued as a customer. While Coinbase may project an image of reliability and security, my experience has unfortunately revealed a significant gap between their public image and the reality of their customer service. This has severely undermined my trust in the platform and left me deeply disappointed.

Ratings Breakdown

3
Ease of use
2
Value for money
1
Customer support
3
Functionality
icon
Pros:
Established and Reputable Platform: Coinbase is a well-known and established player in the cryptocurrency space. Its reputation and longevity initially instilled a sense of trust and security. As a publicly traded company, it projects an image of legitimacy and reliability, which is crucial in the often volatile crypto market.
Cons:
Non-Existent Customer Support: Attempts to reach Coinbase support through various channels, including email and Twitter, have been met with silence or unhelpful automated responses. It's clear that Coinbase does not prioritize customer service or resolving user issues. Coinbase's lack of communication and disregard for its users is simply appalling.

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Showing 1 - 10 of 141 Reviews

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