All Smile.io Reviews
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Smile.io Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.9
Customer Support
4.8
Value for money
4.7
Functionality
4.7
Pros
"The app is stable, the interface is intuitive, and the feature set covers everything I need to run a credible loyalty program across both my website and my physical shop."
"Unlike many other apps with endless chatbots or large teams of agents giving generic responses, Smile has a small team of real people who actually care and help you get your program up and running."
"I can easily reward repeat customers and referrals, which has helped increase engagement and sales without needing to constantly run discounts. And, my customers LOVE it!"
Cons
"The only real complaint I have is that the set up process was a bit difficult and I had to reach out to customer service a few times for help."
"I really can't say what I like least because I have not identified any issues with the platform or limitations. "
"Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up."
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