Prime AI 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Prime AI

4.8

(20)

Pricing

Starting at £30.00 per month

About Prime AI

Prime AI is revolutionising fashion e-commerce with AI-driven tools that reduce return rates and elevate the shopping experience.

Clothing Size Finder Lite & Pro:
Lite replaces static size charts with a personalised sizing experience, boosting CVR by 3% from day one. 100% free and designed for Shopify stores, it delivers accurate size recommendations, increasing customer confidence. For larger retailers, Pro leverages predictive AI to recommend sizes based on body shape, style preferences, and purchase history, ensuring precision across complex catalogues.

Shoe Size Finder:
Reduce returns by 29% with our Shoe Size Finder, which accurately measures foot dimensions to within 5mm using a single photo. If a size is unavailable, visually similar alternatives are suggested, preventing missed sales opportunities.

Bra Size Finder:
Enhance customer confidence with personalised bra size recommendations based on breast shape and fit preferences. This tool adapts to brand-specific sizing variations, reducing returns potentially by 31% or more.

AI Photoshoot – Bring Your PDP to Life:
Transform flat images into dynamic model photos and engaging videos, showcasing products in action without t...

Prime AI Screenshots

Prime AI Pricing and Plans

Starting price: £30.00 per month

Free Trial

Free Version

Visual Search - Starter

£30.00

per month

No plan information available

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Prime AI Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Prime AI
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
API
Attended Automation
Automated Responses
Business Process Automation
Configurable Workflow
Content Management
Customer Engagement
Customer Experience Management
Customer Profiles
Customizable Branding
Customizable Templates
Data Import/Export
Deep Learning
Experience Management
For Sales/Marketing
For Small Businesses
Inventory Tracking
Multi-Language
Natural Language Processing
Performance Metrics
Personalization
Process/Workflow Automation
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Recommendations
Reporting/Analytics
Reporting & Statistics
Rules-Based Workflow
Search/Filter
Trend Analysis
Unattended Automation
Visual Analytics
Website Personalization
Widgets

Prime AI Integrations

Adobe Commerce

PrestaShop

WooCommerce

Shopify Plus

OpenCart

Salesforce Commerce Cloud

See all 7 integrations

Prime AI User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.9

Functionality

4.5

Petteri P.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

Highly recommended

We have improved our conversion rate and more importantly decreased the returns rate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is very quick to respond. They were able to do a custom implementation for us and everything has been working like a charm - our customer journey has improved a lot by their size recommendations. I am truly happy with their monthly recommendations regarding conversion rates and site optimization. Also I like the model where you only pay for the actual conversions (sales - returns).

Cons:

No complaints whatsoever. It's a little bit of extra work to report the returns but nothing major.

Anna S.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Reviewed July 2024

Handy tool and fantastic customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented.

Cons:

No cons that I can think of, it works well

Denis B.

Verified reviewer

Textiles

5001-10000 employees

Used weekly for less than 12 months

Reviewed April 2024

Efficient cooperation

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Our cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open.

Cons:

The UX was not the best, but after multiple feedback sessions, things got fixed.

Sabrina S.

Verified reviewer

Textiles

201-500 employees

Used daily for less than 6 months

Reviewed September 2023

Very efficient size recommendation tool

I'm glad to discover the possibilities that PrimeAI has over the different field and the Customer Experience we could offer with this tool.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The support and cooperation is really great. Working together ist so easy!

Cons:

The reporting are not really visualized in the backend. But in case of questions as your provider ;)

Dennis v.

Verified reviewer

Apparel & Fashion

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Great size recommendation software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software works perfectly fine and size recommendations can be calibrated based on different product dimensions, size ranges or buying data to create a tailored experience. The guys from Prime AI have a can-do mentality and respond promptly to questions.

Cons:

The self-service reporting can be easier to use, but Prime AI delivers a monthly performance report pro-actively and shares extra data and insights on request.

Reasons for choosing Prime AI

Good integration with Shopify and fair price point for starters to find out if size recommendation technology has a positive impact on the business.

Rosie M.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Reviewed February 2023

Great software and amazing account management

PrimeAIs account management and monthly reports/ recommendations have been brilliant. We have been able to customise the platform to suit our needs and no ask is ever too much :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PrimeAI provides great insight, not only for our marketing team but also for our buyers and production team. We have been able to make informed, strategic business decisions since using the software. The product is great from a user interface point of view and we have had seamless integrations.

Cons:

I don't think there is much PrimeAI can improve on. I am a very visual interpreter of data, so personally, it would be great to see more visual reporting - however - this is only my personal preference.

Beth F.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

Fantastic Software and Service, Highly Recommend

Whilst lockdown was at it’s peak and with more people needing to shop from the comfort and safety of their homes, we realised how important it was to get the right fit the first time. We have proudly partnered with SaaS provider PRIME AI to offer a personalised and accurate size recommendation to our customers using artificial intelligence to match customer biometrics to garment SKU specifications. The team at Prime AI have been a fantastic company to work with throughout the integration and beyond. Offering in-depth and extremely valuable statistics to help grow our business and significantly reduce our returns rates. We look forward to continuing our future relationship with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Prime AI team are extremely helpful and nothing is too much to ask, from the customisation of the widget itself to fit with exactly what we wanted to the personalisation of the backend to access the stats that best fit our business. The response times, the knowledge and the approachability of Michael and his team have been one of the best I have experienced in my time working with multiple 3rd party providers. The functionality of the widget is great and has greatly improved the customer journey. The stats it provides are insightful and extremely helpful too, I especially like the monthly reports that provide a deeper analysis and go beyond size recommendations and into UX and CRO.

Cons:

Can't fault Prime AI, we are extremely pleased with the software and the service we have received.

Christina M.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Reviewed July 2023

Effective tool and supportive account management

We’ve been working with Prime AI for about a year now, primarily to help our online customers select the right size. As a luxury brand, customer trust and satisfaction are very important to us and we’re pleased to say we’ve received feedback indicating the tool increases confidence in online purchases. From a commercial perspective, we really appreciate the monthly reporting and the reiterative nature of our collaboration as our feedback is always welcome and acted upon.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Monthly reporting, supportive team that’s always available to listen and provide solutions.

Cons:

Any queries or concerns we've had were managed efficiently by the Prime AI team.

Laura R.

Verified reviewer

Apparel & Fashion

51-200 employees

Used weekly for more than 2 years

Reviewed September 2023

Great Size Finder Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Seamless implementation, and the communication with the team behind it has been outstanding. Monthly data and insights proactively shared by Prime AI team, help us make informed decisions, and explore new possibilities.

Cons:

The tool requires manual data input, which can be time-consuming, and there's potential for improvement in terms of exploring new innovations in the field to further enhance its capabilities.

Veeral G.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 12 months

Reviewed January 2023

Great Size Recommendation Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool has helped our first-time customers to dial in their correct size. The questions are easy to answer for our customers and the recommendations are highly accurate. Our return rates have gone down by 20% in the last year. The integration was straightforward with our custom website and the tech support was quick & helpful.

Cons:

The front-end design features can be improvised.

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