All Zema Enterprise Reviews
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Zema Enterprise Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4
Customer Support
4.3
Value for money
4.2
Functionality
4.5
Pros
"A very efficient organiser of price data, choice of multiple sourcing from emails, websites, ftp servers and even pdf reports, price data organisation from forward curve construction angle, ability to construct independent curves using multiple data sources and automate it, easy integration to various downstream systems (CTRMs, ETRMs etc), single sour of price data across organisation, off-the-shelf product, Zema personnel experience in price curve management needs, easily saves consultants and developers cost to design and build a tool that only does 10% of what Zema is already doing."
"The self-ticket generation tool can be remodeled to be more user friendly and less time consuming in case we require to raise tickets ourselves."
"It is quite easy to communicate with customer service when making user changes."
Cons
"support model in Asia Pacificnot so much of user friendliness, need much more training support"
"Lately we've been trying to add a new pricing curve and the messy and slow communication with the support team made something as simple as that to get dragging unsolved for months."
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