Collect! 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

Collect!

4.7

(70)

Pricing

Starting at $149.00 per month

About Collect!

Collect! is a hybrid debt collection solution that includes flexible options, automation, add-ons, and integrations that enables businesses to manage various components of debt collection routines. Collect! caters to businesses of all sizes in the credit and collection industry and helps them to manage various components of debt collection routines, which include automating collection letters, tracking phone calls, processing payments, and more.

Collect! includes batch processing, work queues, contact management, detailed financial settings and tracking, credit bureau reporting, letters, reports, import-exports, data exchanges, automations, scheduling, integrations, encryption, MFA, client reporting and billing, remote web access, translation.

With cloud and premise deployments and editions ranging from Lite to Enterprise, Collect! provides any business with the right software package, that will allow businesses to move to larger editions later with data and customizations intact.

Collect! provides free training, online Help documentation, live Help Desk located in North America, and technical services staff that can work on further customizations and automation so t...

Collect! Screenshots

Collect! Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Xpress

$149.00

flat rate, per month

Plan includes:

2500 Debtor Accounts
Additional Users $79/Month
Includes 1 User
Maximum 5 Concurrent Users

Entrepreneur

$249.00

flat rate, per month

Plan includes:

10k Debtor Accounts
1 Users Incldued in Starting Price
Max 10 Concurrent Users

Professional

$349.00

flat rate, per month

Plan includes:

100000 Debtor Accounts
Account Archiving
Achedule Automatic Tasks
Automatic Payment Management
Batch Processing
Client Management
Import/Export
Includes 1 User
Integrated Online Help
Integrated Payment Processing

Professional Plus

Pricing available upon request

Plan includes:

500k Debtor Accounts
Account Archiving
Achedule Automatic Tasks
Auto Dialer
Automatic Payment Management
Batch Processing
Client Management
Credit Bureau Reporting
Import/Export
Includes 1 User

Corporate

Pricing available upon request

Plan includes:

Create Multiple Databases
Includes 1 User
Unrestricted Concurrent Users
Unrestricted Debtor Accounts

Collect! Features

Popular features found in Debt Collection
Automated Notices
Client Management
Compliance Management
Contact Management
Credit Reporting
Electronic Payments
In-House Collections
Multiple User Accounts
Real-Time Reporting
Transaction Management
Workflow Management
More features of Collect!
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Auto-Dialer
Automated Scheduling
Business Process Automation
Callback Scheduling
Collection Agencies
Commission Management
Customizable Reports
Customizable Templates
Data Import/Export
Email Templates
Historical Reporting
Invoice Management
Multi-Currency
Partial Payments
Payment Collection
Payment Plans
Real-Time Analytics
Real-Time Updates
Reminders
Self Service Portal
Template Management
Third-Party Integrations

Collect! User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

16%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.8

Functionality

4.6

Arwa N.

Verified reviewer

Financial Services

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed May 2020

Does its Job.

Overall, its a good product and does its job. The cost is fair for its quality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the support from the customer service department. I have used this product in a family business to assist with collections of past due accounts. The software is simple and robust to use.

Cons:

Its sort of outdated and could use a makeover, especially the user interface. The search functionalities can be improved to provide more results for different query types.

Vendor Response

Hello Arwa, Thank you for your positive review. Our customer service department works hard to help Collect! users, whether larger or smaller, use the system comfortably. As for the user interface, our programming department is currently working on the next major version which will include a complete overhaul of the UI and improved search. We hope that you make good use also of the extra resources in the Member Center and the massive online Help documentation. We remain here to help you use Collect! to collect the way you want and look forward to your next contact.

Replied June 2020

Cody F.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Fully Featured, Extensible and Affordable

While there were some growing pains after migrating from a long standing legacy solution, we never missed a beat.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Collect! contains all of the features we needed to implement policies and procedures across the entire organization. Role based access; check. Fully customizable user levels; check. Integrations with third party service providers and payment processors; check.

Cons:

The reporting and letter features native to Collect! are clunky and counter intuitive. The bulk of our reports have been created using SSRS to directly access the back-end data. A company to company move feature to directly transfer data between databases would be a great feature to add.

Reasons for choosing Collect!

Ownership and upper management was already familiar with Collect! and they were able to provide us with the code review that DAKCS was not.

Reasons for switching to Collect!

DAKCS was unable to provide us with a code review required by a large client.

Vendor Response

Thank you for this frank review. Reporting functionality has been improved by the new Query and Report Generator Tool. Thank you for the suggestion of the data transfer between databases.

Replied February 2021

John R.

Verified reviewer

Legal Services

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed February 2026

Collect is a glitch riddled money scheme requiring endless Support

4k spent, and I still cannot use it without them tampering with it. They may be causing glitches so that you use their $500 tech support option. Very brilliant, like the antivirus companies creating viruses so you use their software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing-its a technical nightmare that requires extensive training.I thought they were reasonable until I figured out their scheme. Do not buy this software. They will always tamper with it using a back door. Total rip-off. They can't compete with the new companies. This software was written in the early 1990s: Dinosaur Glitch Relic

Cons:

Do not use this software. They put a back door entry file in the database that they can access, so they can disable your license even if you paid for the software in full and owe them 50 for tech support to fix the many problems. It has a lot of ip address problems because of the backdoor. Simply Fraud!!

DeMetrius B.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Collect Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and ease of deployment when we set it up

Cons:

Display could be a little more graphically appealing

Reasons for switching to Collect!

A more robust platform along with reg F compliance

Vendor Response

Thank you for your review. Collect! comes set for industry standard collection practice and Reg F compliance, the system is highly configurable for individual needs. The next major version will have a familiar but updated UI.

Replied October 2023

Shelley B.

Verified reviewer

Legal Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Review as of 6/2024

Our experience with Collect is very good. Support is always great and very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is fairly simple to use and train new employees on.

Cons:

We have had Collect for 24 years. At that time, we desired more training available.

Reasons for choosing Collect!

One of the attorneys used Collect and suggested we try it.

Vendor Response

Hello Shelley, Thank you for our very positive review, especially your positive comments about our support department. Since you did not give full stars for features, I would encourage you to ensure you are always on the latest version. For example, the current version 13 provides a compliance module, and the most recent versions of the consumer and client portals, and reporting and inventory management tools. Thanks again, and let us know how we can help you use Collect! better for your business goals.

Replied June 2024

Ana V.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

Great Representattive

Ratings Breakdown

Ease of use

Functionality

Pros:

Great Representative. Making life easier when it comes to debt collection

Cons:

Kinda Slow sometime. Kinda sensitive with the format

Vendor Response

Hello Ana, Thank you for complimenting our representative. Our support department is here to help you collect more with less effort and expense. If you are finding the system slow please contact support because there are a few simple things to check for that may be giving the system so much to do that basic operating performance is affected.

Replied June 2024

Diego C.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Collect, the only way to go!

I have had a pleasent experience with the software and it's customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Collect is a very complete tool for our business. It is very reliable and easy to use. If you are starting a business or if you want to implement a tool to power up your processes, Collect is the perfect answer.

Cons:

The cloud version could be slightly cheaper.

Reasons for choosing Collect!

I used this software in a company I used to work in.

Vendor Response

Thank you for this positive review. Startups can use the default configurations, knowing that there is a world of flexibility available in Collect! once they are ready to adapt the system to their unique uses. Collect!'s currency and translation functions make it a useful tool all over the globe.

Replied November 2023

Derek B.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

The software is great but the team and support is even better!

Collect's friendly interface, integration capabilities, powerful functionality, innovative tools, robust security measures, and exceptional customer support make it an indispensable asset for businesses and individuals alike.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-Friendly Interface,Navigating through its features feels effortless, thanks to its well-designed menus, clear icons, and thoughtful organization. Regardless of technical expertise, users can quickly adapt and maximize their productivity from day one.Powerful Functionality, Underneath its user-friendly exterior lies a powerhouse of functionality. From task management and document collaboration to data analysis and automation, it covers virtually every aspect of modern-day productivity. you can accomplish tasks with unprecedented speed and precision.Exceptional Customer Support. The team behind Collect! understands the value of exceptional customer support. They go above and beyond to provide timely assistance, whether it's resolving technical issues, addressing inquiries, or offering guidance. The dedication and responsiveness of their support staff ensure that users have a smooth and uninterrupted experience, building trust and loyalty among the user community.

Cons:

it is not easy to build your own complex reports without understanding all the logic that goes into them. However, the support team is quick to help and fairly priced for custom work.

Vendor Response

Thank you for this positive review. While Collect! comes preset for standard collections, our philosophy is that the system should give users configuration options to let them set their system to suit their purposes. Regarding reports, the Report Generator Utility enable users to create their own reports on the fly. And, of course, the report specialists on our support team are always here to help.

Replied May 2023

Tony F.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Still very happy with this program.

It is the backbone of my business. I was able to customize the software to assist us with our legal collection practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is an update to a previous review. After 15 years I am still very pleased with this program and have yet take full advantage of all it has to offer. It has allowed me to have a turn key operation that 15 years ago I only dreamed about.

Cons:

I really don't have anything negative to say. At first it was quite daunting to setup and I felt the initial instruction/training could have been better. But upon reflection I think anything new can be difficult and after working in it for several months I became much more adept at creating the plans and reports I needed.