All Adit Reviews
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Adit Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.7
Value for money
4.7
Functionality
4.6
Pros
"Also: The ease of appointment reminders and confirmations, sending new patient forms and sending forms that need updated in current patient charts, mass communication via bulk emails to all active patients, the ability to have a conversation with a patient via text messaging has been a game changer for our office-our patients seem to respond quicker-"
"It allows our staff to check schedules, track calls and messages and communicate with our patients anytime, anywhere."
"Also has a app that you can put onto your phone so if you are away from the office, you can access patient messages and be able to still communicate after office hours."
Cons
"When sending paperwork sometimes we send more than one form and there are times where adit will not send the correct forms"
"Our least favorite aspect of Adit is the requirement for a signature and email on every form, which is time-consuming and feels unnecessary."
"They couldn’t fix the issue so I ported back my number to my original provider. When the time came to uninstall ADIT files from server computer, they messed up my server BIOS configurations that it crashed completely."
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