All Adit Reviews
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Adit Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.7
Value for money
4.7
Functionality
4.6
Pros
"Also: The ease of appointment reminders and confirmations, sending new patient forms and sending forms that need updated in current patient charts, mass communication via bulk emails to all active patients, the ability to have a conversation with a patient via text messaging has been a game changer for our office-our patients seem to respond quicker-"
"I also liked how customizable Adit is, especially when it comes to forms and patient messaging, which allowed us to tailor workflows and communications to fit the needs of our practice."
"Adit provides timely customer support if an issue arises and the representatives are so knowledgeable and committed to providing exemplary service and quick resolution."
Cons
"From an administrative perspective, I didn’t like that all employees have access to listen to recorded phone calls, which raises concerns around privacy, oversight, and appropriate access controls."
"When sending paperwork sometimes we send more than one form and there are times where adit will not send the correct forms"
"Our least favorite aspect of Adit is the requirement for a signature and email on every form, which is time-consuming and feels unnecessary."
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