All CareStack Reviews
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CareStack Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.8
Value for money
4.7
Functionality
4.7
Pros
"From a dental marketing perspective its integrated email marketing and call tracking tools help to manage patient growth and recall with a very user friendly dashboard."
"I like that we are able to utilize carestack for not only scheduling matters but for tracking metrics, patient engagement, billing, etc."
"The PMS offers comprehensive systems that enable practices to grow both internally and externally, making it an excellent solution for DSOs."
Cons
"The main challenge is that patient addresses don’t carry over with their records, which requires us to manually re-enter them — this can be time-consuming and leaves room for error."
"In the dental marketing field, CareStack’s limited focus on its email dashboard—and the lack of more customizable email-creation options—can be somewhat inconvenient."
"I do not like the fact that when you create a treatment plan for a patient at the first consult, then if they accept and you use the Ortho Case module, you have to go back and DELETE the original treatment plan code to avoid the wrong code being used."
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