All Dental Intelligence Reviews
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Dental Intelligence Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.5
Functionality
4.5
Pros
"It was nice of the team could have access to these numbers for them to review their own metrics and keep their own goals in mind."
"The level of support you get from the premium support - Shout out to [sensitive content hidden] - and my personal rep for my corporation - shout out to [sensitive content hidden]."
"I also love that I can view claims and easily filter through what I need."
Cons
"To text a patient you can't create a new chat you would have to create a whole new person in dentrix or wait for an updated phone number which would take a while."
"I’ve contacted their team multiple times regarding problems with my account and explicitly requested that the matter be escalated to a manager. Despite this, my emails have not been returned, and there has been no follow-up or ownership of the issues raised."
"The insurance eligibility does not work on very many company's so we would have to call the insurance even though we pay to have insurance eligibility."
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