All Lighthouse 360 Reviews
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Lighthouse 360 Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
3.9
Value for money
3.7
Functionality
3.9
Pros
"The product is easy to use and set up, it saves time, keeps patients on track with their appointments, reduces no-shows and allows us to communicate through text."
"Nothing negative to note, seamless integration, helpful customer service and a valuable product"
"It saved us time on non revenue generating task so we could focus on ones that actually bring the office money"
Cons
"Email campaigns are very limited in UX/UI and need improving."
"The feature that our office liked the least about Lighthouse was that it did not integrate directly with our dental practice management software so we have to send some messages to patients manually and that when we delete a patient from our practice management software, Lighthouse would continue sending messages to the patient until we inactivated the patient."
"very poor customer service, long hold time when you call for questions,"
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