Datto SIRIS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Datto SIRIS

4.5

(91)

Pricing

Pricing available upon request

About Datto SIRIS

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime.

Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.

All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.

Flexible deployment: software-only and hardened backup appliances.

Datto SIRIS Screenshots

Datto SIRIS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Datto SIRIS Features

Popular features found in Business Continuity
Backup and Recovery
Disaster Recovery
Incident Management
Risk Assessment
Secure Data Storage
Task Management
More features of Datto SIRIS
Access Controls/Permissions
Alerts/Escalation
Alerts/Notifications
API
Archiving & Retention
Automated Scheduling
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Cloud Backup
Compression
Continuous Backup
Continuous Monitoring
Data Recovery
Data Replication
Data Synchronization
Deduplication
Document Storage
Email Alerts
Encryption
Incremental Backup
Local Server Options
Monitoring
Policy Management
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduled/Automated Reports
Self Service Portal
SSL Security
Third-Party Integrations
Two-Factor Authentication
VM Backup
Web Access/Restoration

Datto SIRIS Integrations

ConnectWise PSA

ConnectWise Automate

Datto RMM

Datto SIRIS User Reviews

Overall Rating

4.5

Ratings Breakdown

76%

13%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.4

Functionality

4.6

Paris T.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed June 2021

If you need a solution with great support, continuity, and offsite storage Datto is your best choice

Unless I wanted to get in the business of storing customer data at my own ISP/data center there is really no one else in the game that covers the critical backup needs the way Datto does.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to install and use. The learning curve is moderate for the specifics but easy if using the standard defaults that work for most applications. Customer Support will get you past any other issues.

Cons:

Until you have had to use it and troubleshoot you the online help is generally pretty bad. Room for lots of improvements there. So when i get stuck I contact support directly and usually easy to sort out from there.

Reasons for choosing Datto SIRIS

For the continuity options and the ability to keep a customer up even when things go bad. No one else comes close.

Reasons for switching to Datto SIRIS

The others either are way overpriced for what they provide or They just don't get the job done. With Datto I know I have support to fall back on and a product that will work.

Simon L.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2021

Datto SIRIS, dependable BUDR

I've used the Datto Siris for years now and been extremely happy with its day to day performance and when used in anger. Support from Datto is also excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For a start this is not so much software but hardware with software on it and partially in the cloud. What I like about it is it just works, and the screenshot verification gives great peace of mind.

Cons:

Its an expensive platform compared to some competitors but you get what you pay for and you you can't mess around with BUDR. Servers fail so don't gamble your business away for a few extra pounds invested to be sure of having addressed the subject correctly.

Reasons for switching to Datto SIRIS

Reliability, simplicity and screenshot verification.

Joseph M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Datto software can take and store excellent backups, but their interface routinely doesn't work.

The local backups are very reliable, they do offsite in a way that support can retrieve your data when needed, and the company if very polite and friendly, and will gladly explain why the part you need doesn't work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Backups are easy to review and set up. If you are setting up a local backup and have simply server setups (Such as a stand alone Windows server) it is easy to take backups, manage images, and even get to files for fast restores.

Cons:

Many features are published before they work, and if your server has any type of complication, such as encryption or being Linux, the backups fail. Support will routinely close a ticket just saying that they are aware something a feature doesn't work, and they suggest that if you would like them to work as advertised a feature request should be put it.

Mari M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Complete Solution

It gives me peace of mind that I offer clients a solution that meets all their needs. I am very pleased.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Only one vendor for a total BC/DR solution. Robust security functionalities. Easy to set up and manage. Trust that I can recover granular data, files and virtual machines, without long or laborious processes

Cons:

Because I am also a reseller, some customers still ask to support to tape, which is not available in SIRIS. Also, more compatibility with operating systems.

Reasons for choosing Datto SIRIS

Hidden cost. Support. Security. Trust

Reasons for switching to Datto SIRIS

Avoid hidden costs of Azure and to have only 1 vendor to support the whole solution.

Michael C.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

A true Business Continuity solution

Every time Ransomware has damaged our customers we have them back up and running within hours

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Have to say the Tech support is Phenomenal, and recovery is a dream

Cons:

Nothing to say , it works , and I'm happy

Reasons for choosing Datto SIRIS

Vembu tech support was terrible

Reasons for switching to Datto SIRIS

N-central never worked properly , waste of time and money. Max backup lost me due to Administrative issues.

DARIUS J.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Datto SIRIS easy to use and deploy

Product is great and support is great. Make for a good experience overall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Screenshot notification is the first I have seen of similar products It was easy to deploy Tech support is easy to communicate with and available 24/7

Cons:

For very large storage devices the systems need a bit of tweaking but worked out with tech support help.

Reasons for choosing Datto SIRIS

Medium priced, Good value for the money, Good reputation

Reasons for switching to Datto SIRIS

Carbonite was a bit glitchy and backups would fail frequently.

Bryan R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2019

Peace of Mind - Cloud storage

Has maintained our business continuity planning allowing redundancy at reasonable expense.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Timely access to files, astounding ability to virtualize in intervals that meet business continuity.

Cons:

High bandwidth. Requires high level education to maintain and use that we've outsourced to IT company.

Reasons for choosing Datto SIRIS

Full access to our data and control. Better price points.

Reasons for switching to Datto SIRIS

The fixed location back-up could fail, it lacked redundancy and required same back up power element that our larger servers fail. The cloud model allowed us to maintain our own data without potential of it being held hostage by third party.

Adam R.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed June 2021

Datto always saves the day.

Datto is insurance for ransomeware. The stop gap is a huge selling point.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is top quality, the best in the business. Also the support team is American based and has personality and is very good. They have yet to let me down.

Cons:

Sometimes certain older OS versions will not allow the backups to work. Also we have had problems backing up desktops too.

Reasons for switching to Datto SIRIS

Could not get good support and the software was just bad.

Tony B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2021

Painfree ALTO to SIRIS upgrade

We love the migration setup and now have access to unlimited servers as our client expands further.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our client needed more protection and had outgrown their ALTO3 hence to upgrade to the SIRIS unit, we were amazed at how simple the migration between devices was

Cons:

There's nothing to not like with the Datto SIRIS

Reasons for switching to Datto SIRIS

We needed more space and more servers to be covered

Vincent R.

Verified reviewer

Information Technology and Services

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2021

Datto Siris Disaster Recovery Appliance

Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.

Cons:

As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.

Reasons for switching to Datto SIRIS

Wanted offsite data backup and disaster recovery virtualization.

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