Datto SIRIS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Datto SIRIS

4.5

(91)

Pricing

Pricing available upon request

About Datto SIRIS

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime.

Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.

All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.

Flexible deployment: software-only and hardened backup appliances.

Datto SIRIS Screenshots

Datto SIRIS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Datto SIRIS Features

Popular features found in Business Continuity
Backup and Recovery
Disaster Recovery
Incident Management
Risk Assessment
Secure Data Storage
Task Management
More features of Datto SIRIS
Access Controls/Permissions
Alerts/Escalation
Alerts/Notifications
API
Archiving & Retention
Automated Scheduling
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Cloud Backup
Compression
Continuous Backup
Continuous Monitoring
Data Recovery
Data Replication
Data Synchronization
Deduplication
Document Storage
Email Alerts
Encryption
Incremental Backup
Local Server Options
Monitoring
Policy Management
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduled/Automated Reports
Self Service Portal
SSL Security
Third-Party Integrations
Two-Factor Authentication
VM Backup
Web Access/Restoration

Datto SIRIS Integrations

ConnectWise PSA

ConnectWise Automate

Datto RMM

Datto SIRIS User Reviews

Overall Rating

4.5

Ratings Breakdown

76%

13%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.4

Functionality

4.6

Matt K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Datto Siris - for backups that just work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their customer service during a DR is legendary... you will get white glove service once a DR situation is declared.

Cons:

The only drawback is that it requires their hardware.

Reasons for choosing Datto SIRIS

best overall value based on features and customer service

Colten T.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Awesome review!

Overall, my experience with datto Siris is quite good!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the three-point backup and how easy it is to put into place

Cons:

Warranties and getting support to do an RMA can be a little frustrating.

Reasons for choosing Datto SIRIS

Easy to onboard and we enjoy uniform products across all our companies that we manage.

Trevor B.

Verified reviewer

Computer Networking

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

once a great company now its time to avoid

before the merger it was a great company to work with. since [sensitive content hidden] first they messed up all the billing, (still cant get it right) then support died. so its a quick down hill experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the concept of the product, image level backups with offsite sync

Cons:

[sensitive content hidden] , after the merger support died. when from 5 min to get ahold of a tech to 3 hours. if your lucky.

Reasons for switching to Datto SIRIS

datto offered a complete solution where shadow protect was just the software, at that time datto used the shadowprotect software

Michael C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Datto SIRIS backup one of the best if backup and continuity services, not the cheapest

Datto has saved many companies from the clutches of ransomware. If you need peace of mind. You will have that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a very mature, robust, and feature-rich service. Datto is more than a product or software, it is an end-to-end business continuity solution.

Cons:

This is not an inexpensive solution. There is a contract associated with the service as well. Datto is now a large corporation and the characteristics that follow corporations have not passed them over.

Reasons for choosing Datto SIRIS

We needed a complete solution, not just a backup product. It's great to have a backup when you need it. It is not ideal to have to wait a week for a new server to be built and configured. Just to next sit back and wait on data to be copied.

Reasons for switching to Datto SIRIS

Dell purchased Appasure and broke the product pretty well.

Yuniet D.

Verified reviewer

Computer & Network Security

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

Very good and affordable product

Very good experience overall. Experience with many customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use, reliable, secure. Support is acceptable.

Cons:

Does not take agentless backup on Hyper-V

Reasons for choosing Datto SIRIS

price, reliability and easy to use. Very trustable product.

Jon D.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed August 2021

Stay away. Lots of choices in this industry, don't waste your time

I fought with Datto technical support for 6 months before they gave up on supporting their device.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. It was a terrible experience all around. I stuck with them for 6 months, because I assumed that it would eventually start working reliably because they seemed like a legitimate company. We did have one month where every backup succeeded. The other fine months required regular manual intervention.

Cons:

I had to spend ~40 hours this year debugging the problems with their device. Many, many tickets, phone calls, emails remote sessions, checking their device, changing settings back and forth. All for a trivial one server use-case with very little data.

Reasons for choosing Datto SIRIS

Alto was already installed so it was the easiest system to get setup. At least until I tried to use the software and discovered the previous consultant hadn't been watching the device and it hadn't had a successful backup in months.

Mark P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

How much is your business and data really worth?

Datto does everything as advertised. Fast recovery, great support and simple setup Everything you expect and want

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is amazing how many people spend money in the wrong areas. Backup and Disaster Recovery is crucial in EVERY business. One thing that stands out with Datto is the great service and reliability of a recovery. We have needed Datto 3 times over Covid at 5am Sydney time, and support were there in less than 5mins to assist. Setup is quick and easy as well. Fast and reliable recovery

Cons:

People will complain about the price. Yes it is a lot more than its competitors however you also get a lot more for your $$$. So really when you drill it down, its a smorgasbord of product features, speed and support. Unfortunately not everyone see this and therefore the price can be a kick back.

Reasons for choosing Datto SIRIS

It did everything we wanted in one solution

Reasons for switching to Datto SIRIS

Simpler solution as an all in one product and simple offsite as well (However the competitors are doing the same features now)

Josh G.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

Better protection again ransomware

Working with Datto has been great. After we received the product separate calls were setup to walk us through installing and configuring it. Their support was great and answered all of the questions I had and made sure I was familiar with their product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We're switching from other backup software to Datto. Their backup appliance does an excellent job of keeping our data safe. I like that everyday I get a screenshot of the backed up device running. That way I know the backups will work when needed. This product also work 100% of the time. I've used other software that worked about 85%-90% of the time. This product has been consistent.

Cons:

Setting it up is a little difficult at first. A couple options I think should be grouped together to make it easier to find them. That's my biggest complaint, which is minor in the entire scope.

Reasons for choosing Datto SIRIS

Datto was more responsive in answering all of my questions and didn't pressure me at all.

Reasons for switching to Datto SIRIS

BackupAssist works, but not consistently. Datto has been more reliable. Plus I can spin up a virtual machine right on the backup appliance itself if something were to happen to my server.

Randy G.

Verified reviewer

Banking

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Hands down the best backup solution available, if you can afford it.

Datto provides your organization with a backup appliance that can allow you to restore VMs directly to the device itself, the cloud or a combination of the two. It is incredibly reliable, easy to use, and easy to manage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Datto SIRIS is probably the best backup solution for on premise organizations, bar none. The reliability, disaster recovery and support make this product a no brainer for any organization taking their backup solutions seriously.

Cons:

Easily the price, with all of the features and support provided for the product, Datto SIRIS costs more than most options in the industry.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2025

Datto SIRIS Makes the Grade