All OptimoRoute Reviews
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OptimoRoute Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.5
Functionality
4.4
Pros
"LOVE the tracking and location on it, as I am the owner of a snow clearing company and we use it to show customers who are away that their property is being cleared. "
"In the many years that we have used optimoroute, we have gained more trust with our clients, by communicating when they will be recieving their packages, verbally, creating an increase in sales to our company."
"The ability to track drivers in real time has been incredibly valuable for resolving issues quickly and ensuring smooth operations throughout the day."
Cons
"The route optimization between neighboring locations is not very accurate, which creates extra work on my end. When I’m managing dense delivery routes with many stops close together, the system often sequences them out of order or sends drivers back and forth across the same areas."
"It often takes me 15–30 minutes to manually adjust a 160-location route because I don’t like my drivers going in circles."
"Im sure its a function that I haven't explored, but it isn't intuitive how to send multiple messages to customers once the initial message has gone out, or to individual customers."
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