12d Synergy 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

12d Synergy

4.3

(29)

Pricing

Starting at $5,500.00 per year

About 12d Synergy

12d Synergy is a cloud-based solution designed to help engineers, architects and construction professionals automate processes related to project collaboration and document management. Key features include contact management, version control, access controls/permissions, document storage and task management.

Teams using 12d Synergy can extract project information from users' mailboxes and store them in a unified database. With email tracking capabilities, the platform allows businesses to locate project data, contact details and media attachments embedded in emails. Additionally, staff members can arrange documents based on custom naming rules, batch routines and simplified searching functionality.

12d Synergy comes with customizable job templates, which enables enterprises to modify workflows, tasks and more, helping automate job creation processes. Using the Layout Editor, teams can import, edit and detect layout attributes for managing CAD drawings and DWG files. The product extends support via documentation, phone and email.

12d Synergy Screenshots

12d Synergy Pricing and Plans

Starting price: $5,500.00 per year

Free Trial

Free Version

Basic

$5,500.00

per year

No plan information available

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12d Synergy Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of 12d Synergy
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Assignment Management
Audit Management
Audit Trail
Backup and Recovery
Chat/Messaging
Commenting/Notes
Communication Management
Contact Management
Customizable Reports
Customizable Templates
Data Import/Export
Data Quality Control
Data Recovery
Discussions/Forums
Document Automation
Document Check-in/Check-out
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
eDiscovery
Email Management
Email Tracking
Encryption
File Management
File Recovery
File Transfer
For Engineering Documents
Full Text Search
Indexing
Issue Management
Issue Tracking
Master Data Management
Match & Merge
@mentions
Messaging
Metadata Management
Mobile Access
Offline Access
Percent-Complete Tracking
Prioritization
Progress Tracking
Projections
Project Management
Project Planning
Project Planning/Scheduling
Quality Control
Real Time Synchronization
Remote Access/Control
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Resource Management
Revision History
Risk Management
Role-Based Permissions
Search/Filter
Secure Data Storage
Shared Inboxes
Single Sign On
Spreadsheet View
SSL Security
Status Tracking
Sub-Task Management
Task Editing
Task Import
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
To-Do List
Version Comparison
Version Rollback
Workflow Management

12d Synergy Integrations

Microsoft Excel

Xero

UniPhi

Abtrac

Microsoft Outlook

Microsoft Word

See all 10 integrations

12d Synergy User Reviews

Overall Rating

4.3

Ratings Breakdown

38%

52%

10%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.7

Functionality

4.3

Reuben V.

Verified reviewer

Civil Engineering

2-10 employees

Used daily for more than 2 years

Reviewed December 2018

12d Synergy. One of the most significant pieces of software in our office

It has exceeded my expectations - cant see us working without it now. The support is good and fast and the support crew are friendly and knowledgeable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy filing of emails. They automatically go into the project. Easy check in and check out of documents. Clear to see who has a file checked out. All documents in one place. Great search facility. Integrates well with the office back up and because files sit on the server as well as on the client computer there are duplicates that can serve as back up in many cases if needed (that's saved our bacon once!).

Cons:

Cant create a new word/excel document and have it save direct into Synergy. You need to save it on your computer first and transfer it into Synergy. There have been a few set up issued, but they have all been resolved well.

Ed W.

Verified reviewer

Construction

5001-10000 employees

Used daily for more than 2 years

Reviewed February 2020

Made us mobile!

our workforce is now w truly global. I can work from home or I can work from Fiji

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enables users work from anywhere, well, anywhere with a web connection. Works with folders of files. User friendly and uncluttered interface manages bandwidth very well. Puts files in the SAME folder each time

Cons:

does not yet have zipped downloads. We move files of several GB (aerial imagery & BIM models) around at times and if users are sloppy with their housekeeping it can hurt colleagues who may be on a very slow web connection - but really this is a user issue and the development team are looking into adding this as a feature

Reasons for switching to 12d Synergy

Didnt support the kind of database we needed it to

Verified

Reviewer

Civil Engineering

11-50 employees

Used daily for less than 6 months

Reviewed December 2018

12d Synergy review from Dunedin

Version control of files and 12d projects over three separate offices has been improved dramatically. We will utilise further features as we get use to the software over time.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I find that being able to customise the software to your own specific needs is great. We are fairly new users of 12d Synergy however we have found a lot of improvement in file management, particularly with being able to roll back to a previous version. I also like the mapping feature in V4, and hope that this evolves with the software.

Cons:

I personally find some of the menus very tedious and clunky. I have found the amount of bugs in certain versions frustrating, we are always having to update the software. Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on. Having to download another program just to force it to open where I want it to is frustrating. Other simple things like having to click on column headers to order the files all the time, there should be a default for this for each user.

Patrick Cavanagh C.

Verified reviewer

Civil Engineering

10000+ employees

Used daily for more than 2 years

Reviewed February 2020

12d Synergy #1 CDE

We (our team) love what 12d synergy has done for our data management issues. Could never go back to using 12d off our server, 12d synergy all the way..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Better management of our data Team is more productive and efficient Simple interface/easy to use helped with flexible working arrangements

Cons:

Limited Integration with other software. eg. open roads / Revit

Reasons for choosing 12d Synergy

The only data management system that can productively manage folders. (12d model data)

Sheri N.

Verified reviewer

Architecture & Planning

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2024

Support is excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I especially appreciate all the extended features, particularly the ability to control user access to specific jobs, folders, files, and more.

Cons:

It stores large amounts of data in hidden files, which consumes excessive space on the hard drive.

Richard R.

Verified reviewer

Civil Engineering

10000+ employees

Used daily for less than 12 months

Reviewed February 2020

12d Synergy on large projects

I have been using 12d Synergy with very large data sets and its speed and stability is excellent. The user interface makes it very clear who has what checked out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to manage and collaborate projects designed in 12d Model is not currently possible by any other collaboration package. It is very smart with synchronising data and minimises how much data you need to transfer. The first time that you open/checkout a file you you have to download the whole file - but subsequent checkins and checkouts, the transfer is extremely quick as 12d Synergy is only up/downloading the changes rather than the whole file. The ability to check out files/folders and work off line is great for me when I need to work away from an internet connection.

Cons:

Having to host the server hardware requires support from the IT department, but in terms of day-to-day use, I have not found any major issues.

Reasons for choosing 12d Synergy

Whilst we still use alternative products, 12d Synergy is the only collaboration software that allows us to work seamlessly with 12d Model. The ability to manage a folder of files is unique to 12d Synergy and will enable us to investigate collaborating with many different types of engineering design software that we were not previously able to consider. The technical support from the 12d Synergy is extremely good and issues are resolved quickly.

Verified

Reviewer

Civil Engineering

201-500 employees

Used daily for more than 2 years

Reviewed December 2018

Data management done right

Synergy allows our design team to works from anywhere in the world with a internet connection. Before synergy we had users copying whole projects data back and forwards across von connections. Synergy has saved us countless hours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows users to access their data from anywhere with the greatest of ease. It allows 12d model projects to be worked on from remote locations with the speed of a local network. I couldn’t imaging working without it

Cons:

Correct implementation with over 100 users becomes difficult. IT staff and Synergy administrators need to be constantly monitoring the database to ensure it runs correctly.

Jarrad F.

Verified reviewer

Construction

1001-5000 employees

Used daily for more than 2 years

Reviewed January 2019

Colloboration

Overall experience is very positive. I only have good things to say about [SENSITIVE CONTENT HIDDEN] and the 12dS team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

12dS has been easy to scale up as we identify parts of our business that can benefit from features of this product. Combined with scaling our team up geographically, the ease that accompanied the installation of the FRS to assist our remote users is refreshing. The support is very helpful and responsive to issues when encountered and are easy to deal with.

Cons:

Like 12dM, the UI may take time to get used to for some users.

Verified

Reviewer

Civil Engineering

2-10 employees

Used daily for less than 12 months

Reviewed December 2018

Plenty of opportunities but needs work

The program has provided leaps and bounds in terms of record keeping and consistency with jobs. If many of the bugs and frequent crashes/freezes were ironed out the program I would have very little to complain about.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The potential for very useful features including version rollbacks and email monitoring for unparalleled record keeping capabilities.

Cons:

Using the program slows up everyday tasks such as searching for particular documents and drafting etc. There are plenty of bugs, some of which have been incredibly detrimental. They seem to be getting fixed along the way however each time several bugs are removed a new one seems to pop up.

David H.

Verified reviewer

Civil Engineering

51-200 employees

Used daily for more than 2 years

Reviewed December 2018

Synergy for Synergy

Been able to go back to any version of a document without the need to resort to troubling an external IT consultant is a great advantage. Having 12d Model projects managed with 12d Synergy really simplifies things too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity of the interface, yet the features underneath the hood.

Cons:

There nothing to really dislike about the software. If something breaks or is not there, the developer is happy to consider the feature or fix the issue.

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