All SMRT Systems Reviews
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SMRT Systems Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.9
Value for money
4.7
Functionality
4.8
Pros
"The user-friendly interface and real-time tracking features have made our lives so much easier, and we're now able to deliver a higher level of service to our customers. If you're in the dry cleaning industry, I can't recommend SMRT Systems enough."
"Some functions are still in the works, but the fact that the SMRT team is actively working to improve their product and the fact that they listen to the needs of their customers speaks volumes!"
"However, my most favorite part is being able to communicate directly with the customer on the POS computers via text or email."
Cons
"There are two features missing on the route management side that would make my life tremendously easier. And it's difficult to get a simple "this date to that date" KPI sales for a group of customers. "
"If client pays for an order prior to pick up, I find it difficult to determine what the customer owes."
"Poor cash drawer accounting, credit charges not on daily audit sheets"
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