Hello Retail 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hello Retail

4.8

(13)

Pricing

Starting at $150.00 per month

About Hello Retail

Hello Retail helps businesses personalize e-commerce stores for customers. It includes a recommendation engine, search engine and automatically triggered emails based on users' behavior.

Key features include email templates, analytics, customer segmentation and conversion rate optimization.

Hello Retail Screenshots

Hello Retail Pricing and Plans

Starting price: $150.00 per month

Free Trial

Free Version

Basic

$150.00

per month

No plan information available

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Hello Retail Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Hello Retail
Abandoned Cart Saver
Activity Dashboard
API
Behavioral Targeting
Behavior Tracking
Content Analytics
Customer Profiles
Customer Segmentation
Customizable Branding
Drag & Drop
Email Marketing
Engagement Tracking
For eCommerce
Multi-Campaign
Real-Time Analytics
Real-Time Reporting
Recommendations
Reporting/Analytics
Reporting & Statistics
Search/Filter
Template Management
Templates
Third-Party Integrations
Visual Analytics
Website Analytics
Website Personalization

Hello Retail Integrations

WooCommerce

PrestaShop

Shopware

Lightspeed

Miva

Shopify

See all 7 integrations

Hello Retail User Reviews

Overall Rating

4.8

Ratings Breakdown

85%

15%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.7

Functionality

4.5

Michael B.

Verified reviewer

Automotive

201-500 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

Great product with amazing support

We have some 90.000 products in our catalogue. Finding and updating "related" products for all these products manually is an insurmountable task. Hello Retail solves the issue of merchandising and recommending products for us. The app is smooth and super fast. The recommendations are solid. We can see the results. The people are really awesome. We're just very very happy with this service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What sets this product apart from the competition and other products I've used is the customer success team. They really really helped us. We simply could not have done this without them, and I can't stress enough how proactive and competent they are.

Cons:

I don't really have anything that detracts from the experience. This works as expected.

Reasons for choosing Hello Retail

We chose to go with Hello Retail over a competing product due to a recommendation from our agency partner.

Peder N.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Reviewed February 2022

Hello Retail

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about Hello Retail is that once it is set up, it works well without you having to worry about more than you want. We at [SENSITIVE CONTENT] have used them for several years and are generally very satisfied.

Cons:

Sometimes the various elements can reduce the speed in, for example, the Google page speed test. It would be nice if they looked at how they can increase the charging speed.

Vendor Response

Hi Peder, We are happy that it works so well for you! Page speed: We are very aware of that, and the speed issues can typically be solved by optimizing the image sizes in your CMS. We are looking into if we can do something from our end. Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied February 2022

Anton P.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 12 months

Reviewed March 2022

Stockholms Ljusbutik

They have been slow to integrate the mobile-search, but overall they are good. And have good support.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I can see searches without results and top searches on the site. I can also choose to enter synonyms and redirects in the search menu.

Cons:

They have been slow to integrate the mobile-search, but overall they are good. And have good support.

Reasons for choosing Hello Retail

I actually got this product recommended by our SEO agency and we chose to try it on our site www.ljusbutik.se and so far we have been happy with their products.

Vendor Response

Hi Anton, Thank you for your review! I am glad that you are happy with Hello Retail. I checked with our Customer Success team about the integration of mobile search, and they have been trying to get in touch with you via email for the last couple of weeks. They will try to reach out again. We will get there - together! :-D Thanks again for the review! Best regards Christian, Hello Retail

Replied April 2022

Emil M.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Recommendations as a superpower!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The people that help us implement and improve it at Hello Retail are great.

Cons:

There are a few very specific functions that would be nice. Like a newsletter function. But I understand why they don't focus on that!

Vendor Response

Hi Emil, Thank you so much for your great review! We love having you on board and helping you grow your business. Best regards Christian, Hello Retail

Replied May 2022

Casper Pagaard J.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Reviewed February 2022

Every penny worth!

Helping us with fewer support questions for finding items online, which means money saved

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use for our customers and for us, continuously contact with our specialist

Cons:

Some things that we can't implant on our site

Reasons for switching to Hello Retail

Better opportunities

Vendor Response

Hi Casper! Thank you so much for your review. We are happy that your customers are finding what they need and that you are saving time and money as well! Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied February 2022

Steffen W.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed February 2022

Expensive but worth it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy of use and they have great customer service.

Cons:

It is expensive, but for us it is worth it.

Vendor Response

Hi Steffen! Thank you so much for your review. We are happy that you find it easy to use, and that it is worth the cost. Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied February 2022

Stian G.

Verified reviewer

Arts and Crafts

2-10 employees

Used daily for less than 12 months

Reviewed February 2022

Love Hello Retail

The figures speaks for them selves - Users that did not interact with product recommendations Average order size: NOK 625.86 Conversion rate: 2.31% Users that did interact with product recommendations Average order size: NOK 748.60 Conversion rate: 9.40%

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super customer service Super easy to implement Cheaper than simuler softwares

Cons:

Dont have anything bad to say really :-)

Vendor Response

Hi Stian, Thank you so much for your review. We are happy that your customers are converting so much better with Hello Retail in your webshop. Those are impressive numbers! Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied February 2022

Kirby K.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Product Recommendations and Search

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We're using Hello Retail's Product Recommendations and Search features. Setup was easy and support has been phenomenal. We are seeing good ROI.

Cons:

Some elements of the backend can be a bit confusing, but support has been good so even though it's a con, it's not really. ;)

ola o.

Verified reviewer

Retail

201-500 employees

Used weekly for less than 2 years

Reviewed February 2022

Easy control of search and recommendation boxes

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

easy set-up, just a feed. Easy admin and fine tuning. excellent suppert

Cons:

We would like to be able to choose time period for statistics

Vendor Response

Hi Ola, Thank you so much for your review. We are happy that you find it easy to use and fine-tune. Statistics: We will look into this! Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied February 2022

Gösta L.

Verified reviewer

Consumer Goods

2-10 employees

Used monthly for less than 6 months

Reviewed February 2022

First impression - started only a few weeks ago

Hello Retail creates more relevance and interest to the visitor , which gives more sales , higher conversationrate and higher average orders

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to understand.

Cons:

the statistics relevance, difficult to understand the statistically significant correlation

Vendor Response

Hi Gösta! Thank you so much for your review. I am happy that you feel Hello Retail is easy to use and understand. We will definitely try to see what we can do to make it easier to understand the statistics. Thank you, and I look forward to helping you grow your business even more in the future. Best regards Per, Hello Retail

Replied February 2022

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