Rithum 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rithum

3.8

(61)

Pricing

Pricing available upon request

About Rithum

Third-party (3P) commerce has revolutionized e-commerce, allowing brands to sell directly to consumers via a dropship or marketplace model. This powers scalability, offering retailers reduced inventory risks and expanded customer choice, while providing brands with increased market reach and deeper consumer connections.

With margins continuing to be squeezed, 3P commerce offers flexibility and resilience, but it can be complex and require multiple e-commerce systems to operate.

Rithum stands at the forefront of this transformation, enabling over 40,000 global brands, retailers, and suppliers to thrive. Our unified commerce network streamlines complex technologies, offering reach across numerous marketplaces and cutting the time-to-market in half. With Rithum, brands and retailers gain the adaptability they need to stay competitive; to sell and expand without risk or disruption. This is 3P commerce redefined—where technology meets strategy to drive sustainable, profitable growth.

Rithum Screenshots

Rithum Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Rithum Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Rithum
Catalog Management
Channel Analytics
eCommerce Management
Forecasting
Inventory Control
Monitoring
Order Management
Partner Management
Third-Party Integrations

Rithum Integrations

ShippingEasy

Descartes ShipRush

ShipStation

BigCommerce

Terapeak Research

Scout APM

See all 12 integrations

Rithum User Reviews

Overall Rating

3.8

Ratings Breakdown

38%

36%

10%

11%

Secondary Ratings

Ease of Use

3.6

Value for money

3.2

Customer support

3.3

Functionality

4.1

Verified

Reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

ChannelAdvisor

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily customizable for every business type - Everything is easy to use and customize

Cons:

I have very little qualms with ChannelAdvisor. It could have a little better technical customer service. But overall, a great product.

Derek R.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed February 2025

Quickly Access Sales Channels and Customize Data

I have had a mostly positive experience with all of our Rithum products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customizability of the data in and out of the system between sales channels.

Cons:

Onboarding new sales channels has been had its issues.

Reasons for choosing Rithum

data customization and supported sales channels

Christine S.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

STEER CLEAR - HORRIBLE

Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help!

Cons:

Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it

Reasons for choosing Rithum

sales said it would do SOOOOO much that in the end it didnt

Reasons for switching to Rithum

More customization and promised lots of new channels

Moshe D.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Powerful software but Expensive and hard to learn

The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard

Cons:

TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash. They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.

Reasons for choosing Rithum

They have the longest track record as an enterprise level software and only they will create products in Amazon from scratch (the others will only match to existing detail pages)

Vendor Response

Moshe, Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

Replied September 2019

Verified

Reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

ChannelAdvisor is a wonderful choice for multi channel sales

Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable, I can do lots of things that would have been far more tedious or impossible in other similar systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We converted from an old system to ChannelAdvisor a few years ago. Biggest benefit was the power it had to allow many options selling in multiple online marketplaces. One of the best features is to bring in data feeds from various places and map them the way I want them.

Cons:

Many of the routine tasks such as receiving inventory and updating inventory counts are tedious. We've built other tools that integrate with ChannelAdvisor that are more efficient.

Reasons for switching to Rithum

We needed the ability to easily integrate data feeds from our vendors and be able to launch selling in new marketplaces while using one tool. This is it! It is expensive for smaller operations but I think it is totally worth it!

Rylee W.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Reviewed March 2025

Helpful Marketplace Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is super easy to learn and use. Rithum has a very smooth uploading process for products, taking the stress off each product launch, and providing us with daily reports to analyze our business. The team members we work with have always helped us get the job done.

Cons:

When first working with Rithum, the communication and work flow was a bit of a work in progress with figuring out what worked best for what we needed. Once we got in the swing of things, it has been seamless.

Anthony K.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Reviewed February 2025

The best option at a high price.

Great job syncing with marketplaces and giving me the options to modify my listings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Connects to all the marketplaces I sell on.

Cons:

Its more expensive than I would like to pay.

Bill U.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Think twice before using ChannelAdvisor

Once you get through the onboarding and support issues the software runs great. The cost starts to drain you after a few months, and you start to question yourself for getting into a 2-year contract. When my contact finally ended, I was paying over $2K a month. When my contract was up, they really didn't want to renegotiate. They just wanted to sign me up for another two years. It seems like the business model is to sign you up for two years and get as much out of you as they can with onboarding cost, monthly fees, and 2-3% of your revenue. ChennalAdvisor is a public company and to continue to show strong margins they just as well have you leave and bring on another newbie.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is no doubt that ChannelAdvisor has some of the best software on the market which makes it very tempting. The software has a ton of functionality (Most you'll never use). It supports a lot of marketplaces and the mapping for those marketplaces is great. Built in Auto Pricer and a lot of other features.

Cons:

Cost!!! Contracts!!! No Support!!! No phone support. Waiting days for email support. No help with onboarding unless you pay thousands They lock you in with a Long Contract I really don’t feel comfortable with and can't get out of. Crazy High monthly fees. When your revenue gets to a predetermined amount, they start to take a percentage of revenue on top of the monthly fees. The software is really complicated and most of the time it requires some level of support that's nonexistent. You may have to wait days to get a question answered and most of the time they will just send you to a help page link.

Russell R.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed January 2018

Good system, highly recommended. Sits above other Channel systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Range of Marketplace options well over and above other platforms who all claim to offer the same service for less cost.

Cons:

That its purely for connection to sales channels. Channel advisor make very little effort to offer shipping/purchase order functionality - its not an all in one solution.

Logan W.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed April 2018

ChannelAdvisor had first mover advantage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ChannelAdvisor had a first mover advantage in ecommerce listing/inventory management. The software can do virtually anything you imagine and integrates with nearly every marketplace.

Cons:

Exorbitantly overpriced. Numerous competitors that offer the same feature set at a more reasonable price point. Still receive sales calls/emails years later.

Showing 1 - 10 of 61 Reviews

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