Channelize.io 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Channelize.io

4.9

(22)

Pricing

Starting at $49.00 per month

About Channelize.io

Channelize.io is an end-to-end Live Video Commerce enabler that enables E-Commerce Brands globally to add Live Shopping Experiences within their Websites and Mobile Apps. Our Platform can be easily integrated within existing websites and apps with Pre-built integrations for Shopify, WooCommerce, Magento, PrestaShop, Wix, and more, and via our API, SDKs, and UI Kits.

Channelize.io Live Shopping Platform gives brands the opportunity to leverage the power of Live Selling and Real-time Buyer Engagement to Boost Sales and Enhance their Brand Perception by connecting better with their Buyers and Showcasing their products in manners that lead to Informed, Trusted, and Accelerated Purchases by buyers.

Our Platform has shown great results for our customer Brands by increasing Sales by 36%, Boosting Engagement by 5X, and reducing Cart Abandonment by 50%.

Channelize.io has flipped the notion of traditional, stagnant online shopping and re-invented it through Live Stream Shopping.

With a deep understanding of the eCommerce industry, and the purchase journey of buyers, as well as working very closely over the years with hundreds of D2C Brands and eCommerce Merchants, our team can clearly se...

Channelize.io Screenshots

Channelize.io Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

20 Mins Duration/ Event
4 Events/Month
Event Recording
Live Audience Chat
Unlimited Buyer Audience
Up to 50 Free Concurrent Audience Per Event

Basic

$49.00

flat rate, per month

Plan includes:

45 Mins Duration/ Event
8 Events/Month
Event Recording
Live Audience Chat
Unlimited Buyer Audience
Up to 100 Free Concurrent Audience Per Event

Standard

$99.00

flat rate, per month

Plan includes:

12 Events/Month
60 Mins Duration/ Event
Custom
Event Recording
FB
Live Audience Chat
Multistreaming - YT
Unlimited Buyer Audience
Up to 100 Free Concurrent Audience Per Event

Custom

Pricing available upon request

Plan includes:

Custom
Custom Events/Month
Custom Mins Duration/ Event
Event Recording
FB
Live Audience Chat
Multistreaming - YT
Unlimited Buyer Audience
Unlimited Free Concurrent Audience Per Event

Confused about pricing? We've got you covered.

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Channelize.io Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Channelize.io
Access Controls/Permissions
Alerts/Notifications
API
Audience Analytics
Chat/Messaging
Communication Management
Conferencing
Customizable Branding
Data Synchronization
Interactive Content
Live Chat
Multimedia Support
Multistreaming
Real-Time Analytics
Tagging
Third-Party Integrations
Two-Way Audio & Video
Video Conferencing

Channelize.io Integrations

Adobe Commerce

SocialEngine

PrestaShop

Shopify

WooCommerce

Wix

Channelize.io User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.9

Jesse H.

Verified reviewer

Telecommunications

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2023

Great service and affordable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Worked very well as advertised. I had my development team to the integration and it went very smoothly

Cons:

All was good. No major negative comments

Vendor Response

We appreciate your Feedback. Thanks!

Replied February 2023

Tommy K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

2 thumbs up for Channelize!

Very happy with Channelize, if there's ever an issue their support team is 5 stars.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and messages are sent instantly.

Cons:

There are no CONS with this software .

Reasons for choosing Channelize.io

It was recommended by SEAO,I tried it, loved it, and still using it 2 years later.

Vendor Response

Thank you! Glad to see you're happy with the product.

Replied March 2020

Cupido C.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Reviewed May 2019

Channelize

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Readily available . Cost efficient on our side.

Cons:

Some rough edges but can be improved . Quality of videos and images as well as emojis and GIFs can be improved

Vendor Response

Nice to hear that you find Channelize.io readily available. The messaging that would've taken so many resources and months (or years) to build, can now be integrated within a flash. Also, we are continuously working on your valuable feedback. Thank you!

Replied July 2019

Legion A.

Verified reviewer

Computer Networking

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Excellent Product and Service!

Channelize.io is a fantastic product and the team give far superior functionality and service to any others I have seen. From sales to integration and implementation there is no better than Channelize.io

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Channelize is the best by far solution for networking that I have ever seen!

Cons:

There is nothing to not love about it. I have yet to have any issues or find anything not top quality.

Reasons for choosing Channelize.io

The quality of their demo and service was far superior at an excellent price.

Reasons for switching to Channelize.io

Far easier implementation and service. Overall better quality and performance for the price and an excellent customer service team.

Sian H.

Verified reviewer

Online Media

2-10 employees

Used weekly for less than 12 months

Reviewed July 2019

Channelize review: good interface and easy to use

As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a non tech business owner with a new, senior level business membership community, I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method with our important customers. I have yet to try all the features such as group chat and video, but see that these could be useful features going forward. I am looking forward to seeing where we can go with Channelize.

Cons:

It's not an issue with the software but more with our community: we are using Channelize in our app and website community interfaces. The senior director nature of our membership means not everyone is used to communicating this way and people are missing messages. There is education we need to do here! One issue is that we have a business membership and people are often encouraged not to accept notifications in the business environment. So while the notifications work well for those who have adopted the app version of our site, those who are wedded to desktop are not engaging with it so much. As I said more of an issue for us rather than a Channelize software concern.

Nguyễn Q.

Verified reviewer

Internet

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

I like this app

Building an online community is easy but it is not easy for that community to grow because it depends on many factors, most important being ease of communication amongst members. I've found a good partner in Channelize.io for launching chat and calling services on my website and apps. The service I used earlier did not meet the demand for functionality, stability and speed. I am quite satisfied with Channelize.io's service quality. I believe Channelize.io will grow well in the near future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team works very well when the application has problems or errors occur on my site

Cons:

Loading time on iOS is a bit slow, it's great if it loads as fast as Android tomorrow.

Vendor Response

We're humbled by your candid review, Channelize.io continuously strives to make its user experience better as our customers are first priority for us, always! Thank you for being a valued customer.

Replied March 2019

Vannarith S.

Verified reviewer

Dairy

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2019

Best Messaging APP- Channelize

Channelize is one of the best product I have come across. It has boosted my business and helped me stand out in today's competition. Moreover, extra kudos to the Support and Customer Success Team. They know how to deal with a matter/queries & what not and get it done as per the expectations in no time. All the best and many more successful years to them! :) :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Channelize is an Overall Package with Voice/ Video Calling and other attractive features which are best for any community. I sure recommend it to everybody.

Cons:

I couldn't find any cons but I am sure they will continue to Grow and build more much User engaging features.

Vendor Response

What is better than hearing appreciation from its customers, really soothing and boosting alike. Gives us satisfaction that we're going in the right direction and confidence to keep that zeal going. Thank you!

Replied May 2019

Sachin K.

Verified reviewer

E-Learning

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2020

Amazing software Amazing Team

Great experience with the whole channelize team in the implementation of this within my website and apps. Particularly grateful for the help and support by [SENSITIVE CONTENT HIDDEN] who has simply been amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that the function of this is in real-time and competes with all the major messaging services with ease.

Cons:

I hope in the future the broadcasting feature will be similar to telegram and available in-app.

Sonny d.

Verified reviewer

Individual & Family Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed March 2019

I highly recommended this chat box for your website

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like Channelize audio and video call chat box

Cons:

They have best audio and video calling ..

Vendor Response

Thank you for giving us the opportunity to serve you, we are nothing without your support. Along with quality support, Channelize.io Team is dedicated with a strong product road-map in hand so to always surprise you with the best of features as well!

Replied March 2019

Richard B.

Verified reviewer

Human Resources

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

Great Product!

Fantastic experience and highly recommend! They are top notch and very responsive. They know their products well in addition to the ones they integrate with. Couldn't have been happier. Thanks again!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product was seamless to integrate and provides chat, voice, and video calling.

Cons:

Only con was my settings were too low initially but that was corrected within a day

Showing 1 - 10 of 22 Reviews

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