RepSpark 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RepSpark

3.5

(20)

Pricing

Pricing available upon request

About RepSpark

RepSpark is a comprehensive B2B eCommerce platform that allows businesses to remotely showcase products with digital catalogs and virtual showrooms. It includes tools for marketing, communication, order entry, inventory, data analytics, and reporting. RepSpark is designed to help businesses bring products to life using various features, such as interactive and clickable catalogs, buyer mark-ups/notes, product videos, 360-degree product details, plus more. Businesses can use the platform to create custom catalogs based on current trends and buyer history.

RepSpark allows buyers and sales representatives to view products, pricing, availability, and incentive plans in real-time. The platform can support complex orders that may include product embroideries, customization, or segmentations. Online access is provided to track order status, invoices, and customer packages. Additionally, Repspark’s customer dashboard provides insights regarding current and future sales data using various performance metrics.

Pricing information is provided by RepSpark Systems. Support is provided by phone, email, and other online resources.

RepSpark Screenshots

RepSpark Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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RepSpark Features

Popular features found in B2B eCommerce Platform
Bulk Ordering
Communication Management
Inventory Control
Mobile Access
Payment Options
Reordering
More features of RepSpark
Catalog Management
Customer Management
For B2B
Order Management
Promotions Management
Reporting/Analytics
Shipping Management
Shopping Cart
Website Management

RepSpark User Reviews

Overall Rating

3.5

Ratings Breakdown

30%

25%

10%

Secondary Ratings

Ease of Use

2.8

Value for money

3.1

Customer support

3.6

Functionality

3.0

Zachary M.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Our review

Overall I'm very happy with RepSpark. For our sales team it is great. The load speeds are pretty bad, especially on a moderate to weak connection, but compared to previous tools we've used I prefer repspark over others. Every tool can be better, but at the end of the day Repspark gets the job done, and is simple to manage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features are pretty solid, and the B2B component is really useful for our industry. The catalogs are good, but we've found they are not as effective as we originally thought for our use.

Cons:

We have a lot of B2B customers; the user interface and navigation from beggining to end is not the most intuitive. We actually have to field a lot of questions and do quick trainings with our customers to get them to consistently use the platform. The UI should be intuitive enough that a first time user with zero instruction is able to start, enter, and submit an order in my opinion. From my experience (hundreds of B2B users) this a very common complaint to the point where many customers won't use RepSpark at all. Load speeds are also poor to OK at best between pages. This deters users and frustrates the sales team at times.

Reasons for switching to RepSpark

Apple updates were creating issues with our backend and we wanted B2B capability.

Vendor Response

Zachary, Thank you for taking the time to write us a review. We are happy to hear how useful you find RepSpark and your experience. We welcome you to share more with us at success@repspark.com Thank you for taking the time to let us know, we look forward to hearing from you.

Replied June 2021

Sean C.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Decent B2B but lacking features to remain competitive with industry leaders

While order entry and some of the features were easy to use, there were many aspects that led us to consider alternate solutions. Your team was generally responsive and helpful, but the lack of more advanced features and a clunky user experience for many features that were available is what ultimately pushed us away. RepSpark is a solid B2B, but will be hard pressed to position itself alongside industry leaders such as NuORDER and Elastic without some major improvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly easy to use for the most part. Having the ability to provide our reps and accounts with a way to manage their business themselves was a huge win for our business. Shopability and the general order process had some solid functionality.

Cons:

Digital catalogs and the new way of creating line sheets was clunky and not user friendly at all. Formatting was a nightmare and ultimately led us to not use those features at all. We had several reps complain when the previous assortments functionality was removed. Not having the ability to create an order with multiple delivery dates was a big miss. The setup process for getting wholesale accounts their own login was a bit clunky and made it very difficult to get participation from accounts. Not having a centralized location to look up orders submitted, working orders, full order history, order status, and shipping information was a big miss and a general complaint from both reps and accounts. Reporting wasn't the greatest and meant that we primarily stuck with reporting out of our ERP to send to our reps. Some requests we completely understood the necessity for custom programming but being told that some features we felt should have been standard out of the box would require custom programming with extremely high quotes was a big pain point throughout our relationship.

Reasons for choosing RepSpark

initially chose RepSpark due to pricing and presented features/functionality.

Vendor Response

Sean, Thank you for taking the time to write us a review. Many of our customers feel the same way when using RepSpark to automate their sales order process. We've added more features and spent time optimizing our UX to provide a more seamless experience for sales reps and retailers alike. We appreciate your feedback and invite you to share more with us at success@repspark.com

Replied June 2021

Alisa D.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

2 weeks into using this system and I regret spending the money as it is very difficult to use.

Difficult, frustrating, and the videos on how to use have not been accurate and resulted in an additional $2555.59 based on mistakes. Forget trying to call for help as you will always get an answering machine. The training was inadequate, rushed, and I felt like I was a very low priority by the lead trainer. I am very savvy at using Shopify, therefore I thought this would be intuitive and easy since they are supposed to interface. Unfortunately, RepSpark is nowhere near as easy to use. Even signing in to the site in the correct place whether you are the administrator, a retailer, or need help is confusing. The Success team is not

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The pros are only in theory at this point, therefore I will not be answering this yet.

Cons:

Very difficult to use, the training to set up the system was lacking, and the cost is always changing the more you work with the team, from the first informative calls to signing up the cost kept increasing. I was made to feel like I was not important as the trainer was rushing through the time I had, which was not extensive enough. He always had another call he needed to get off and prepare for, so my session was clearly not important in his view. I still do not know how to load and build catalogues and assortments.

Reasons for choosing RepSpark

The integration to the PGA trade show and based on a sales rep's feedback- one that had not actually used the software and the potential of making connections with the established community.

Catherine A.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Love Repspark

experience has been great. team has been patient as we deploy new tools and worth thru issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and understand. Extremely customizable and can be exactly what you need it to be!! Works for sales members, ops team, supply chain team. Gives a live view of what's in inventory and what's coming in. like that the customer and salesperson can have their own portal and place orders.

Cons:

Aesthetically it's a little rigid. Wish it was a little more modern appearing. Should be able to sort the page view on your own (drag and drop as an administrator as to how you want the pages to be viewed) Ability to add comments/description to products

Reasons for choosing RepSpark

n/a

Vendor Response

Catherine, Thank you for sharing your feedback with us. We love hearing how you and your team are using RepSpark and appreciate you sharing your thoughts with us. We've forwarded your UX/ UI feedback to our team as well and look forward to updating you with new features and tools to help provide an amazing experience with your retail partners. Thank you for your feedback, if you would like to share more e-mail us at success@repspark.com.

Replied April 2021

Andrew Z.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

RepSpark User

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that new features keep getting added. It's pretty intuitive to use as well, at least our customers think that.

Cons:

In general the software moves rather slowly. Whether loading images, navigating through User Management or building catalogs, it's not the quickest platform. It's would also be beneficial if there was an option to populate fields directly into RepSpark as opposed to just having them pull from our ERP (i.e. Product Descriptions)

Vendor Response

Andrew, Thank you for sharing your experience with RepSpark. We love that you find RepSpark to be intuitive and feature-rich for your customers. We appreciate the feedback to prioritize speed and include a way to populate fields and have shared it with our team. We look forward to updating you with more robust capabilities and appreciate the time you took to share your thoughts with us. Always keep us posted at success@repsparkcom.

Replied April 2021

Jennifer F.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Great Product for Wholesalers!

Ratings Breakdown

Ease of use

Functionality

Pros:

RepSpark is a great tool for our company- the best feature is the B2B option for our accounts, gives them full access to our live inventory and at-once ordering. Most features are self-explanatory, making the program easy for everyone to use.

Cons:

Having worked with RepSpark for several years now, there are definitely some features I think could be improved- the linesheets/inventory sheets, a few searching tools (multiplying styles for each season they're listed in). However overall, this product has been a great tool in my day-to-day work life.

Vendor Response

Hi Jennifer, Thank you for your amazing feedback! We appreciate your review and for sharing your experience with us. We've shared your feedback with our product team and hope that RepSpark continues to be a great tool in your day to day life. Thank you again for being a customer!

Replied April 2021

Steve H.

Verified reviewer

Consumer Goods

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Repetitive

It’s ok just need to find better way to enter order's.

Ratings Breakdown

Ease of use

Functionality

Pros:

End product looks good . I may need more knowledge of the systems to Chive good answer

Cons:

Needs to be a way to make order entry of repetitive items. Too much reentering of same items week to week. My company has a huge product line that might have something to do with the problem. Need to customize more to specific user.

Vendor Response

Steve, Thank you for taking the time to share your review! We are glad to hear that you enjoy RepSpark and enjoy the looks of the end product. We have shared your suggestions with our Product Team and look forward to updating you soon. Thank you again for your review and if you have any additional feedback, please share them with us at success@repspark.com

Replied April 2021

Richard W.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Repspark Review

It's great for generating quick immediate orders. Some accounts that had dropped off have now come back again, due to what ease of ordering.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to place orders. Buyers in the industry are familiar with it. EZ-Order. Assortment planning.

Cons:

No ability to access sales reports. No ability to filter by size. Eg. If a customer only needs L and XL, when they click the "Immediate" option they might need to go into several styles before finding one with the size they need.

Vendor Response

Richard, Thank you for your feedback! We are thrilled to hear that you find it easy to place orders using RepSpark. You also shared valuable insights on ways we can improve that we've shared with our team. If you would like to share more please e-mail us at: success@repspark.com.

Replied April 2021

Will M.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Unsatisfactory

Not great. We tried the product for 12 months and could not get any of the features or functionality hat we wanted. Everything we asked for came at a cost or was not possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way to look at all orders in the system for all of our reps was useful

Cons:

Search functionality was insufficient. Embroidery/customization was non functional. Lack of reporting

Reasons for choosing RepSpark

Pricing and promises on features.

Vendor Response

Meredtith, Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to hear that sales reps were able to use RepSpark to look at all orders in one system. Embroidery/Insignia is offered on our Professional and Enterprise plans and we've developed more features to benefit our customers. Thank you for taking the time to share your feedback.

Replied June 2021

KENDALL V.

Verified reviewer

Wholesale

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

As a user

Really like the program but it definitely needs next gen.

Ratings Breakdown

Ease of use

Functionality

Pros:

So many things! Detail and filtering, inventory availability, ability to create visual for my accounts

Cons:

How slow it is, UGH. Not enough filtering!!! Program pricing is not incorporated after putting in the type of sale/discounts not reflected until order submission. Larger graphic of logo - should be more visible. Moving between orders.

Vendor Response

Kendall, Wow! Thank you so much for your review! We are thrilled to hear that you enjoy the detail and filtering as well as the inventory availability and ability to create visuals for your retail partners. We wanted to let you do that we do handle complex pricing and promotions schema and that a company has the option to turn it enable it if they wish. We love hearing feedback and want to let you know that you can always share with us at success@repspark.com in the future. Thank you for taking the time to let us know!

Replied April 2021

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