All Solutionreach Reviews
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Solutionreach Reviews
Reviews Summary
Overall Rating
3.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.5
Value for money
3.5
Functionality
3.8
Pros
"Ease of use, effective communication and appointment reminder platform for our practice"
"I liked the price they promised me and they promised never to raise it because I helped with beta testing, but when the new [sensitive content hidden] took over they tripled my price in one year with no warning."
"The SR pay was very helpful."
Cons
"Because we cannot distinguish between different appointment types in our SR template, we frequently have patients self-scheduling in time slots that don't work, which requires reaching out to the patient."
"Customer service & usability - nothing that was told was great - text messages are limited to certain amount of characters- trying to get out of a contract was difficult"
"Does not autosync as it claims- we have to go in manually to sync the schedule almost everyday and it only updates twice daily so does not capture and reflect changes in a respectable amt of time"
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