All EventsAir Reviews
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EventsAir Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.5
Value for money
4.4
Functionality
4.5
Pros
"The continuous improvements, like the updated Web Builder and app enhancements, show that the platform is evolving in ways that actually matter to users. And whenever I needed help, the customer support team is exceptional: quick to respond, knowledgeable, and genuinely invested in making sure things run smoothly."
"From hotel portals and ticket booking sites to abstract submissions and onsite management, it’s all integrated into a single, intuitive system."
"That said, the strong customer support and ongoing updates do help smooth out those bumps, and once you’re familiar with the system (and utilise their learning modules), it becomes much easier to navigate."
Cons
"Additionally, the event app does not always update reliably and often takes time to reflect changes onsite, which impacts the overall user experience."
"Can be temperamental at times and sometimes Customer Service can be slow at responding which is frustrating."
"Some functions aren’t intuitive, and it takes extra training to feel confident navigating the system."
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