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SimpleTix

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SimpleTix

SimpleTix 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

SimpleTix
SimpleTix
4.8
(77)

Pricing

Pricing available upon request

Top Alternatives

About SimpleTix

SimpleTix is a cloud-based event management and ticketing platform that helps in event listing, promotion and ticket sales for conferences, live performances and trade shows. The solution offers a mobile application for Android and iOS devices that enable event organizers to scan tickets and print attendee name tags or ID badges.

SimpleTix allows organizations to design a customized website for each event. These websites can include organizations' branding, graphics, images and colors. Users can also promote their event, manage ticket sales and analyze overall traffic. The solution also enables event managers to download sales reports into Excel, customer relationship management software or an email campaign tool.

SimpleTix is able to assign role-based access permissions to staff members and allows event organizers to add or remove the people at any point in time. The solution offers a reserved seating feature that allows users to sell tickets for parking spaces, tables and booths. Additional features offered by the tool include interactive seating charts, ticket kiosk, mobile ticketing and many more.

SimpleTix User Interface

0
0
1
2
3

SimpleTix Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

Standard Pricing

Pricing available upon request

Plan includes:

  • Boca Lemur C and S Printer Support
  • Ios and Android Support
  • Sell Items From Your Square Catalog
  • Simpletix Event Organizer App

SimpleTix Features

  • Popular features found in Event Management
    Agenda Management
    Contact Management
    Customizable Branding
    Exhibit/Vendor Management
    Mobile Access
    Reporting/Analytics
    Speaker Management
    Surveys & Feedback
    Ticketing
    Venue Management
  • More features of SimpleTix
    API
    Attendee Management
    Attendee Tracking
    Badge Management
    Barcode/Ticket Scanning
    Class Registration
    Conferences/Conventions
    Confirmations/Reminders
    Customer Data Management
    Discount Management
    Email Marketing
    Employee Management
    Event Calendar
    Event Management
    Event Registration
    Event Scheduling
    Event Ticketing
    Gamification
    Group Registration
    Kiosk Ticketing
    Marketing Automation
    Mobile Ticketing
    Online Payments
    Online Registration
    Online Ticketing
    Onsite Ticketing
    Payment Processing
    Point of Sale (POS)
    Print-at-Home
    Promotions Management
    Real-Time Updates
    Refund Management
    Registration Management
    Reserved Seating
    Room Block Management
    Sales Reports
    Season Tickets
    Seating Map
    Self Check-In/Check-Out
    Social Media Integration
    Social Promotion
    Third-Party Integrations
    Ticket Reservations
    Wait List Management
    Website Management

SimpleTix Integrations

Stripe
Stripe
authorize.net
authorize.net
ActiveCampaign
ActiveCampaign
Zapier
Zapier
Square for Restaurants
Square for Restaurants
Mailchimp
Mailchimp

See all 13 integrations

SimpleTix User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

12%

3

3%

2

3%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.8

Functionality

4.6

VR
Verified
Reviewer

Fine Art

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed May 2024

SimpleTix is Simple to Use!

5

Overall they have been very good! We had one hiccup with adding seats to an active box office that messed up already-sold tickets. We figured it out, and I know how to do it better next time. We have loved selling specific seats to all of our performances, which is integrated with our Square site easily.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Functionality
icon
Pros:
SimpleTix makes selling tickets to the school's fine arts programs very easy. We love we can add seating charts and allow consumers to pick and purchase the seats they want.
Cons:
Setting up the seating chart took a little time to figure out. Also, there is not really an easy way to add seats to an active box office.

Read More

AG
Asnath G.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

An Incredible and Fantabulistic Event Management and Ticketing software.

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is simple to register upcoming events with SimpleTix.It is simple to sell tickets with SimpleTix since it's a great Ticketing software.Again,I can easily create and manage events with SimpleTix.
Cons:
I lack anything in particular to dislike about SimpleTix.

Read More

JS
Jerry S.

Entertainment

2-10 employees

Used other for less than 2 years

Review source

Reviewed February 2018

Customer Service Response is usually fast, but this company has oversold its capability. The server is consistently slow, and lots of bugs in the system.

2

I would not recommend this system; we will be abandoning it at the end of this season, even though we love the price.

Ratings Breakdown

2
Ease of use
3
Value for money
4
Customer support
2
Functionality
icon
Pros:
The cost is very reasonable. The customer service person is usually fast to respond. However, when we point out to him that his server is slow, and the system is slow, he seems to gloss over that problem.
Cons:
We have many, many complaints about the speed of the site, customers getting locked out, seats that were abandoned in the shopping carts being held as "unavailable" to future patrons (which means lost revenue). The back-end interface is confusing, and could use a real examination and streamlining. You can't always get to what you need, and I never feel like I know the exact steps to find something.

Read More

AW
Andrea W.

Verified reviewer

Arts and Crafts

2-10 employees

Used daily for less than 2 years

Reviewed February 2023

LOVE SimpleTix

5

Experience has been very good. We are VERY PLEASED to have made the switch from Eventbrite to SimpleTix.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
What I like MOST about this software is the fact that if I have a question, I know I will get a response in a very timely manner. Questions are answered quickly and communication is easy to understand. We like the way our events display on mobile devices (since that is what most people use). Nothing is cut off and it's quick and easy to use for our customers.
Cons:
I don't know that I have a least. I'm beginning to realize that there are a whole lot more options that I need to be taking advantage of that I didn't realize before. So... perhaps an area where there are videos that show all the different advanced features. (There probably are, I just don't know where...)

Reasons for choosing SimpleTix

We liked how SimpleTix appeared to our customers on their mobile phones. I also really like that it's connected to square... that is HUGE!!!

Reasons for switching to SimpleTix

We liked how SimpleTix appeared to our customers on their mobile phones. I also really like that it's connected to square... that is HUGE!!!

Read More

HP
Heather P.

Verified reviewer

Arts and Crafts

Self-Employed

Used daily for more than 2 years

Reviewed March 2023

Great Product and Even Better Customer Service

5

I really appreciate the almost immediate response I get each time I reach out to the customer service team at Simpletix. They always respond quickly and clearly with the answers I need...even sending a video to walk me through the process step-by-step! They do an amazing job!!! Thanks!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use and the customer service is AMAZING! Where other companies are lacking, the responsiveness at Simpletix is bar none!
Cons:
The only thing negative I could think of would be that I can't always find what tools I need, but they are there. They've thought of everything!

Reasons for choosing SimpleTix

Price

Vendor Response

Hello Heather, Working with you and your art center has been a pleasure!

Replied March 2023

Read More

MM
Martin M.

Verified reviewer

Performing Arts

11-50 employees

Used daily for less than 6 months

Reviewed March 2023

SimpleTix Review

5

Overall experience with SimpleTix has been very good. I can't wait to use SimpleTix more. We are trusting SimpleTix with our quarter of a million-dollar exhibition we are bringing to our little town.

Ratings Breakdown

4
Ease of use
5
Customer support
5
Functionality
icon
Pros:
What I like most about SimpleTix is the user interface and customer service. [sensitive content hidden] has been there every step of the way. His replies are informative and very quick. It has been a great start to our relationship with SimpleTix.
Cons:
If the ticket page had more customization options, it would be fantastic. Possibly adding a bigger hero image or auto video capabilities. Editing for ticket dates/times could use some work.

Reasons for switching to SimpleTix

Lower fees for our guests. Better user experience

Vendor Response

Martin, thanks for your business. We really appreciate it.

Replied March 2023

Read More

BA
Buster A.

Used daily for less than 6 months

Review source

Reviewed January 2018

We're an annual community event that happens once-a-year, this is our first time using SimpleTix.

5

Organizing attendees for a five-day festival and contest, so we want to track who is interested in attending and be able to promote with discount codes and other perks. Also able to issue manual tickets, have them emailed, or sent as text to phone. Also lots of ways to set up your site with a theme, though I decided the standard look was the best for me. Honestly, I like having the ability to customize and this site allows so much customization. Also, they don't hold back all the features for the premium membership, they're generous with the features you get compared to other, more expensive sites even if you stick to the basic level. I would totally use the premium features, but we aren't at that budget level yet. However, under a less amount for each ticket is a great deal.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Everything I could imagine needing from this software is included in the basic features. The cost-per-ticket is less (less if you pre-print) AND SimpleTix helps us figure out the Square pass-through fees and include them in the service fee cost. Had no issues setting up Square. I like that anyone can use their phone to scan with the app. To be fair, at the time of this review I have used the website to setup a pretty decent ticket portal, but we haven't tested it at the door yet. We are excited that we can change the email form letters that people get when they order. I think getting actual labeled tickets makes the guests feel more confident as well.
Cons:
I don't think it's a con, but in order to maximize the program/website, you may have to ask a few questions. There was no issue for me on that part, I received a more-than-thorough response any time I needed it. (I accessed help by phone and email, both were outstanding and easy.)

Vendor Response

Thanks for your review Adam!

Replied January 2018

Read More

NB
Nadia B.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 12 months

Reviewed February 2023

Simpletix Easy to Use

5

Good - better pricing would be nice for our small venue.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Simpletix helps us to organize and maintain ticket sales for over 140 shows a year at our 110 seat venue.
Cons:
Pricing - expensive. Would be better if they offered a monthly plan vs. a fee on every ticket sold as we hold many events and have a 110 seating capacity.

Reasons for choosing SimpleTix

Works with our restaurant software programming

Reasons for switching to SimpleTix

Seamless with our operating system Square.

Read More

VR
Verified
Reviewer

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed July 2018

Simpletix is a very affordable but not yet perfected ticket sales option.

3

Ratings Breakdown

3
Ease of use
5
Value for money
5
Customer support
3
Functionality
icon
Pros:
The owner is very willing to work with you on your individual needs! The customer service is responsive, and the Simpletix team is always flexible to help their clients. In addition, the prices can't be beat!
Cons:
The ticket sales procedure is a bit clunky, and there are still a few bugs -- ie, if a seat has been selected and then abandoned in someone's cart, the seat will appear show as sold to other users, resulting in potential lost sales.

Vendor Response

There's a setting in SimpleTix where you can set the hold time on a reserved ticket. Normally it's 10 minutes. This user had it set on 1 hour. Due to this seats on abandoned carts were marked on hold for longer than we suggest. SimpleTix is the most flexible online ticketing solution and we are always looking for ways to improve. In this case we plan to make 15 minutes to maximum hold time allowed to prevent this again.

Replied July 2018

Read More

VR
Verified
Reviewer

Non-Profit Organization Management

501-1000 employees

Used other for less than 6 months

Review source

Reviewed November 2018

Good Website to use

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
The website is easy is use. That you can search tickets by email and number. The ticket fees are in expensive.
Cons:
Takes a little long to create own event on the website

Read More

Showing 1 - 10 of 77 Reviews
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SimpleTix Popular Comparisons

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Eventbrite vs SimpleTix
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