Aspire vs Salesforce Service Cloud: Which is best for you?

The application allows us to manage the work that we do for commercial properties of all sizes from bidding on jobs all the way through invoicing for services. With options to manage fixed price (i.e. monthly invoicing), fixed price on completion and time & materials contracts, easily schedule work for our crews and properly job cost labor, equipment and materials we're able to streamline our administrative processes ensuring accuracy and timeliness.

Additionally, the terms of the agreement were misleading—what was presented during the sales process did not match our actual experience. When we expressed our dissatisfaction and chose not to continue with the platform, we were threatened with being sent to collections, despite our good-faith efforts to resolve the situation.

For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.

Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements