All Smart Service Reviews
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Smart Service Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.5
Value for money
4.2
Functionality
4.1
Pros
"At first it was tough to get our techs to use this digital software over the old log books and notes being entered to system by the boss, but within a week the techs were realizing the increase in productivity and by the end of the quarter saw the payout in commissions."
"The tech support is excellent as well"
"Optimizes service schedules and reduces travel time, increasing efficiency and cost savings."
Cons
"Expensive, they changed the contract on us after paying 5K+ for mobile user accounts wit the promise not to pay monthly, they decided to start charging monthly fee"
"The only problem I had was when I migrated to a new server."
"I tried to update to their new system but they would not give me a password for the old one and shut me out of my accounts."
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