Kount 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Kount

4.6

(93)

Pricing

Starting at $0.01 per month

About Kount

Kount is a financial fraud detection and DDoS solution that helps businesses reduce chargebacks, prevent account takeovers, detect anomalies and more from within a centralized platform. It allows staff members to identify, segment and prevent tickting, DDoS, brute force, account testing, ad fraud and other questionable and malicious bots.

Kount enables IT teams to approve interactions, configure step-up authentication, manage change requests, adjust risk policies and more. The command center allows staff members to conduct investigations, monitor performance, manage cases and configure risk thresholds. It lets users access customer data, such as locations, billing addresses, payment types and loyalty numbers. Additionally, supervisors can generate custom reports to gain insights into decline rates, IP locations, order details, transaction volumes and more.

Kount comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. Pricing is available on request and support is extended via documentation, live chat, email, phone and other online measures.

Kount Screenshots

Kount Pricing and Plans

Starting price: $0.01 per month

Free Trial

Free Version

Basic

$0.01

per month

No plan information available

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Kount Features

Popular features found in Risk Management
Alerts/Notifications
Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Internal Controls Management
Mobile Access
Response Management
Risk Analysis
Risk Scoring
Scenario Planning
More features of Kount
Access Management
Activity Monitoring
AI/Machine Learning
Anomaly Detection
API
Audit Trail
Authentication
Case Management
Chargeback Tracking
Check Fraud Detection
Customer Accounts
Custom Fraud Rules
Dashboard
Data Discovery
DDoS Protection
Debit/Credit Card Processing
Deep Learning
Dispute Management
Financial Transaction Approval
For Banking
For eCommerce
For Insurance Industry
Fraud Detection
Internal Fraud Monitoring
ML Algorithm Library
Model Training
Payment Fraud Prevention
Policy Management
Predictive Modeling
PSD2 Compliant
Real-time Alerts
Real-Time Data
Real-Time Reporting
Real-Time Updates
Refund Management
Reporting/Analytics
Risk Assessment
Third-Party Integrations
Threat Intelligence
Transaction Monitoring
Workflow Management

Kount User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.7

Functionality

4.5

Chaim L.

Verified reviewer

Internet

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Reliable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Keeping our merchants secure from possible fraudulent shoppers

Cons:

Need a better understanding of the "Layers" are in reports

Verified

Reviewer

Internet

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

Great tool for fraud risk management

Kount has help us to reduce the fraud rate and the amount of manual work of agents do analyzing transactions

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This tool was presented to us by one of customers as they were using it already for a while and wanted to continue. At the beginning I was a bit skeptical as many fraud management tools are slow, or difficult to read. As soon as we started using the program, it became one of favorites: it was very easy to learn to use it and it showed the right amount of information on the dashboard. Kount not only gives you the usual information (location, attempts, score) but you also see all the linked transactions by different parameters (email, address, ip and device layers) which are great to catch the transactions from the bad guys. Agents can easily blacklist the information regarding suspected transactions without leaving the dashboard. The rule set creations options are very flexible and you can split them according to merchant, markets and they can be modify or deactivated in just a few clicks. Customer services are very helpful and quick to answer the enquirers.

Cons:

The only thing I would improve is the reporting part as I find it a it basic, I would like to have more options that will help me to segment the data or get more information about the orders that pass through Kount

Verified

Reviewer

Consumer Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Could be better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that everything is in one system.

Cons:

Takes forever to import from Merchant accounts

Vendor Response

We are very sorry to hear that your experience hasn't lived up to your expectations. Many of our clients rely on our solutions daily and are extremely satisfied. We'd love for a chance to address your concerns so that you are as well. Please reach out to us so that we can learn and improve the experience for you.

Replied December 2021

Verified

Reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Cuts fraud but has a learning curve

I'm really happy with the service in general. I find their support very helpful and quick to reply. They also offer a lot of webinars that are extremely useful in keeping up with fraud trends and how to deal with credit card disputes.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Once you really get a handle on how to use and a feel for it's flaws, it's a great way to really reduce ecommerce fraud. It provides a lot of visibility into the customers so you can assess the risk effortlessly with the vast majority of orders. It's also really great how it connects orders, so even beyond fraud, it can make order lookup a lot easier if it's a tricky one to find.

Cons:

It definitely requires a lot of practice and research to utilize it well in terms of assessing risk. Beyond that it also really helps if you have the ability to experiment with workflow.

Vendor Response

We sincerely appreciate the review you have written for us. It sounds like you are acquainted with your client success manager and have found that relationship helpful. That makes us happy! Again, thank you for the review.

Replied December 2018

Verified

Reviewer

Tobacco

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed January 2019

Easy to Integrate and Maintain!

With KOUNT, we finally have visibility over our approval rate, which nears 80% each month on average, with less than 1% of orders going into auto decline status. KOUNT allows for cross-departmental collaboration and communication in order to prevent fraud. The business rules management feature is critical to our business in order to control what transactions we want to review or approve, and it allows our business to react quickly to changes that are required throughout the process. KOUNT has proven itself to be an invaluable business partner for our organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

KOUNT has a rigorous production readiness certification for the initial implementation to ensure that the environment is setup and working as expected. Once the solution is live, it is very easy to configure and maintain. It allows the IT department to focus on technical implementation specifics while the finance department can focus on implementing appropriate business rules for managing transactions. Our support contact seems to always be available, and watches over our account for ways to improve and save costs.

Cons:

The khash implementation is a bit complicated, but we managed to figure it out. Creating business rules can be intimidating for someone who is not used to a very detailed interface. Additionally, creating reports takes a bit of practice, but once you get the hang of it, it becomes easier.

Verified

Reviewer

Retail

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Exceptional Fraud Tool

Kount has allowed us to manage our e-commerce fraud in a much better way than our previous manual review procedure. Chargebacks dropped significantly as we are looking at orders that we should be looking at and passing through those that do not pose a risk. We are very pleased with the investment and relationship with Kount.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is user friendly. The data available on the user screen is detailed for the seasoned agent and simple enough for a novice to decision an order.

Cons:

At this time, I cannot say that there is anything that I do not like.

Verified

Reviewer

Wholesale

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great product at a Great price!

Kount has been a great addition to our company for catching potential fraud while reducing the amount of time our customer service team has to spend on manually researching/reviewing possible fraud orders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The amount of features we get for the price is great. We use Kount on all web related applications we build and our customer service team loves using it.

Cons:

Sometimes finding the information in the newer support portal is challenging, but once you reach out to support they are very helpful.

Verified

Reviewer

Sporting Goods

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed October 2019

Kount Has Saved Us Money

Kount has drastically reduced the amount of manual oversight required by our order processing team. Kount will find and flag orders that it suspects are fraudulent and most of the time it is correct. It basically works as a spam folder for our order processing team. We love Kount.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Kount does exactly what we want it to do. It flags fraud and potentially fraudulent orders. Our order processing team can then quickly check them and take the correct action. This has reduced the number of chargebacks and calls to customers to confirm order details.

Cons:

In the very beginning of using Kount we were seeing either a lot of falsely identified fraudulent orders or we were seeing almost no flags. It seemed to take a little longer than we were expecting it to before Kount really started to "learn" which orders were legit or not.

Verified

Reviewer

Internet

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Kount is people serious about preventing unwanted customers

Anti-fraud service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very customizable and advanced tool for removing unlikely customer buying habits, trends and preventing them from costing further money.

Cons:

Doesn't separate unique customers from overall triggers

Verified

Reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Great Fraud Detection Automation

Their team is very easy to work with and always helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kount has allowed us to greatly reduce our manual reviews while still maintaining an extremely low fraud rate.

Cons:

The Kount Persona can be a little hard to understand as it is an amalgamation of many different things. We have had confirmed fraud orders have the same persona score as long time repeat customers.

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