Kount 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Kount

4.6

(93)

Pricing

Starting at $0.01 per month

About Kount

Kount is a financial fraud detection and DDoS solution that helps businesses reduce chargebacks, prevent account takeovers, detect anomalies and more from within a centralized platform. It allows staff members to identify, segment and prevent tickting, DDoS, brute force, account testing, ad fraud and other questionable and malicious bots.

Kount enables IT teams to approve interactions, configure step-up authentication, manage change requests, adjust risk policies and more. The command center allows staff members to conduct investigations, monitor performance, manage cases and configure risk thresholds. It lets users access customer data, such as locations, billing addresses, payment types and loyalty numbers. Additionally, supervisors can generate custom reports to gain insights into decline rates, IP locations, order details, transaction volumes and more.

Kount comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. Pricing is available on request and support is extended via documentation, live chat, email, phone and other online measures.

Kount Screenshots

Kount Pricing and Plans

Starting price: $0.01 per month

Free Trial

Free Version

Basic

$0.01

per month

No plan information available

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Kount Features

Popular features found in Risk Management
Alerts/Notifications
Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Internal Controls Management
Mobile Access
Response Management
Risk Analysis
Risk Scoring
Scenario Planning
More features of Kount
Access Management
Activity Monitoring
AI/Machine Learning
Anomaly Detection
API
Audit Trail
Authentication
Case Management
Chargeback Tracking
Check Fraud Detection
Customer Accounts
Custom Fraud Rules
Dashboard
Data Discovery
DDoS Protection
Debit/Credit Card Processing
Deep Learning
Dispute Management
Financial Transaction Approval
For Banking
For eCommerce
For Insurance Industry
Fraud Detection
Internal Fraud Monitoring
ML Algorithm Library
Model Training
Payment Fraud Prevention
Policy Management
Predictive Modeling
PSD2 Compliant
Real-time Alerts
Real-Time Data
Real-Time Reporting
Real-Time Updates
Refund Management
Reporting/Analytics
Risk Assessment
Third-Party Integrations
Threat Intelligence
Transaction Monitoring
Workflow Management

Kount User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.7

Functionality

4.5

Marimay A.

Verified reviewer

Outsourcing/ Offshoring

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Highly Recommended

A lot of fraud and unauthorized transactions were captured. And helps minimized the losses of our company due to fraud transactions. Big thanks to Kount

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kount gives us the details and options to identify fraud, specially in online purchases. It's very risky for us merchant to approve all transactions. When I was a fraud agent way back 2014 we did manual fraud check that's very tragic and difficult. When Kount was introduced to us it makes our work a lot better and easier. All information was already given all we have to do is to study how Kount works and I was really impress about the details and features.

Cons:

So far working with kount is easy. I hope someday Kount will upgrade into more specific details specially under card name matching with bank record. I know it's really hard to do that because of the wide coverage of all the bank systems all over the world, but someday Kount will and can. :-)

Javan r.

Verified reviewer

E-Learning

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

Best CB monitoring service ever!

It's been a very positive experience overall. Working with midigator has been extremely easy and whether it's the custom reports they share with me, or their customer support team getting back to us asap whenever we have a question - they cover all bases.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to find and fight chargebacks efficiently.

Cons:

That it took me so long to find in the first place.

Reasons for choosing Kount

Because it looked and felt more professional.

Vendor Response

Thank you for being a client! We look to continue to provide the leading chargeback management software and client support you've come to expect from Midigator.

Replied October 2021

Robyn C.

Retail

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Kount Pros & Cons

We found that Kount was not as relevant in our industry as other fraud tools that are more geared toward the travel industry. I'm sure it works well for industries selling goods, however it didn't work well for us. Overall, our agents were at times confused, and most often not able to use Kount in their decision making process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of integration of the API was good. I also like that you can read where the device is, versus what IP they're using

Cons:

There's a lot of conflicting information in the results, thus not helping us in our decision for fraud. I've not been able to turn in on live onto the front end of our website, because it has falsely identified bookings as highly suspect of fraud, when they are past customers. We were being advised a credit card was issued on a U.S. bank when we knew the BIN number was a Canadian Bank issued card. We also had difficulty making a decision when the Persona was high and the safety rating was high as well. Our agents (end users) really struggled with using it to help make a decision about a fraudulent purchase. Sorry, not likely what you wanted to hear.

Vendor Response

Hi Robyn, We are sorry to hear that you are struggling with scores and ratings - Rudy M. from our client success team will be reaching out to help. Rudy and everyone at Kount are committed to making this a great success story for you! Thank you for reviewing Kount!

Replied December 2018

Nick C.

Verified reviewer

Computer Software

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed January 2022

Expertise and Service

Midigator gives us access to all of the latest programs and services related to Chargebacks. They are always on top of the latest news and have deep insights into what the industry is doing and what is coming next. We have always had great service and communication with the team at Midigator.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with Midigator is easy and once it's established you have access to their full suite of services and reporting without any additional development effort.

Cons:

Honestly I don't have anything negative to say about the company or their services.

Reasons for switching to Kount

We initially integrated directly with Ethoca and Verifi to manage alerts. Then when the companies each introduced additional offerings that required new integrations we decided to find a solution that would handle it all in a single integration. We then handed off the chargeback representments that we were doing manually to their system and realized a significant cost savings and win rate.

Vendor Response

Thanks for your feedback! We look forward to continuing to provide the excellence you expect from us.

Replied January 2022

Zach S.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great fraud control software

Kount's support team has been great as have anyone I've spoken to there. Very professional. Well written Magento extension.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kount has a highly customizable fraud rule set that includes things like credit card number (For blacklisting people who chargeback), geographic information (I.E. address attributes), email addresses, among others. Kount worked pretty much out of the box with our platform with limited modification to work with our payment gateway and limited modifications to our workflow. The web portal is also very easy to use, it creates few if any questions addressed to our tech team.

Cons:

I didn't have any problems with the software. So no real cons.

Will F.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

The more the merrier!

Excellent! The integration with Braintree is flawless and the cost per transaction is very low, when you compare to the cost of a chargeback (which can be hard to win).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works. This software has helped save us hundreds of thousands of dollars. Our e commerce business was at a loss for what to do to screen out stollen cards.

Cons:

If you don't use Braintree (which we now use) as your merchant processor, Kount can be difficult to initially set up.

Reasons for choosing Kount

This is a true prevention method, not an insurance. Insurance based solutions are ultimately more expensive as your company grows.

Aaron W.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Very happy we started using Midigator when we did.

We have been using Midigator to help with chargeback issues during these difficult times. Logistics has proven to be difficult during Covid and I am happy we have tools like Midigator to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform itself is very easy to use and effective.

Cons:

I wish there was more flexibility with the pricing.

Vendor Response

Thanks for your feedback! We look forward to continuing to improve based on your recommendations.

Replied January 2022

Georgi M.

Verified reviewer

Gambling & Casinos

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great Job

I am using Kount since 2015 and during this time all can say that software is with perfect device fingerprint. It is really important for the business which our company preform !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use , friendly interface, Strong fingerprint layer structure

Cons:

Some data storing which get lost after 14 days, if it's not reviewed.

Terry L.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Kount Integration

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick integration, Customer UI (portal) is very intuitive, we can add our own user defined fields so that we can easily track data according to our business model.

Cons:

You cannot easily download all the linked order via a single click