All Hapana Reviews
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Hapana Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.5
Value for money
4.2
Functionality
4.1
Pros
"I only wish they hosted/supported my website. But, they did offer a funnel system that connected to my website which was great for processing leads."
"While our overall experience with Hapana has been highly positive, no system is without areas for improvement. If there’s one aspect we’d highlight, it’s that some customisation options—particularly around reporting and member notifications—can feel a bit limited or require workarounds"
"As a fast-growing gym franchise, we needed a platform that could not only handle the day-to-day operations but also support our long-term growth—and Hapana has delivered on every front."
Cons
"Price is excessive and includes no sms, email or even push notifications so you pay a premium and then pay for everything on top."
"It is always hard to fully integrate a high level CRM system and sometimes that comes with challenges in glitches and push messages."
"Finding out data in terms of billing for clients and understanding invoices is a bit confusing."
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