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SmartFreight

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SmartFreight

SmartFreight 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

SmartFreight
SmartFreight
4.1
(80)

Pricing

Starting at $250.00 one time

About SmartFreight

SmartFreight is a shipping management solution designed to help freight companies manage transport operations. The product is deployed as a web application and can be used on any browser.

SmartFreight caters to businesses looking to reduce costs, increase productivity, and optimize operational efficiency. It offers a wide range of functionalities including document management, tracking, logistics management, and customer relationship management tools. SmartFreight offers several other functionalities such as a dashboard where users can view real-time information about shipments in progress.

Its chat feature allows users to communicate with each other. The invoice generator and reporting tools allow businesses to generate reports based on various criteria such as date range or shipment status such as pending or delivered. SmartFreight also offers integration with other software applications such as Salesforce and Microsoft Dynamics CRM. The integrations ensure that all data is shared between these applications seamlessly without any data loss or duplication.

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SmartFreight User Interface

0
0
1

SmartFreight Pricing and Plans

Starting price: $250.00 one time
Free Trial
Free Version

Basic

$250.00

one time

No plan information available

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    SmartFreight Features

    • Popular features found in Supply Chain Management
      Demand Forecasting
      Import/Export Management
      Order Fulfillment
      Order Management
      Procurement Management
      Purchase Order Management
      Reporting/Analytics
      Sales & Operations Planning
      Shipping Management
      Transportation Management
    • More features of SmartFreight
      3PL Management
      Accounting
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Barcode/Ticket Scanning
      Billing & Invoicing
      Customer Portal
      Customizable Branding
      Delivery Tracking
      Dispatch Management
      Document Management
      eCommerce Management
      Fleet Management
      Freight Shipping
      Ground Shipping
      International Forwarders
      Location Tracking
      Logistics Management
      LTL/Shared Truckload
      Package Tracking
      Parcel Shipping
      Quotes/Estimates
      Rate Management
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Updates
      Reporting & Statistics
      Route Management
      Route Optimization
      Routing
      Scheduling
      Shipment Price Calculation
      Shipment Tracking
      Shipping Labels
      Status Tracking
      Warehouse Management
      Waybills

    SmartFreight Integrations

    OpenCart
    OpenCart
    JD Edwards EnterpriseOne
    JD Edwards EnterpriseOne
    MYOB Business
    MYOB Business
    Jitterbit
    Jitterbit
    Aptean Distribution ERP
    Aptean Distribution ERP
    Linnworks
    Linnworks

    See all 17 integrations

    SmartFreight User Reviews

    Overall Rating

    4.1

    Ratings Breakdown

    5

    36%

    4

    44%

    3

    14%

    2

    5%

    1

    1%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    3.8

    Customer support

    4.0

    Functionality

    3.9

    MP
    Martin P.

    Verified reviewer

    Construction

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2019

    .

    5

    Previously 4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    Previously 5
    4
    Customer support
    4
    Functionality
    Previously 3
    icon
    Pros:
    Simple & easy to use. most people can get the hang of it straight away.
    Cons:
    could do with some upgrades. it would be good to see lead times beside each carrier. E.g. TNT SYD-Perth will be 5 days

    Read More

    PP
    Phuong P.

    Verified reviewer

    Retail

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2019

    Pandora review of Smart Freight

    5

    The technology and digital industry is moving fast and business applications such as their newly revamped SF One need to be agile and consumer focused to deliver innovation and quality solutions to meet the industries never ending demands. The team at IFS are industry disruptors and my overall experience with them is quite simple. Ask and they shall deliver.... Pandora as a business has gone to new heights due to the support and partnership of companies such as Smart Freight over the years and the journey that we have been on continues to grow each and every day.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The SmartFreight® Enterprise solution has been an excellent multi-carrier transport application for PANDORA. The interface is user friendly and has liberated us from the confines and complexities of a single carrier provider. We’re now able to least-cost the routes with our chosen carriers to ensure we are implementing the most economic and cost-effective method of despatch. Through working with SmartFreight®, we have also delivered a high level of consumer experience by distributing automated ASN’s with a unique tracking link, so our customers can track and trace the real-time milestones of their parcels through a customised PANDORA Portal. Overall, we are extremely pleased with our strategic partnership with SmartFreight® and what we have already accomplished together between our organisations. SmartFreight® strives to deliver a customised solution to us and we are excited about the developments we have in-flight within the innovations space.
    Cons:
    Not applicable

    Vendor Response

    Thanks for taking time to provide feedback

    Replied July 2019

    Read More

    RL
    Rosa L.

    Verified reviewer

    Wholesale

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2019

    Smartfreight

    4

    Previously 5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    Previously 5
    4
    Functionality
    icon
    Pros:
    The ease of use to track consignments and follow up for customers
    Cons:
    There isn't really anything to mention as a least.

    Read More

    TM
    Terry M.

    Verified reviewer

    Automotive

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2019

    SmartFreight Review

    5

    In general i have no issues so far its fairly reliable, works the way our business needs it to work it compliments our despatching and the fact our freight companys can intergrate it together with the needs of our business is definately a bonus, it means one system only that we need to load data into not theirs and ours especially if the freight company e use also is using the freight smart system. it just makes the workload streamlined and consistent.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    User friendly Support when needed program flexibility muti business use that ties what we do with our freight companys Recording of data - easy to look it up when needed to review
    Cons:
    That when support is needed i have to leave a name and number for someone to call back, unfortunately there are times i need the issue resolved there and then. It would be nice to have a technical person visit our site once in a while - perhaps once every 3 months just to ensure that we are using the software to its full capabilities

    Reasons for choosing SmartFreight

    sorry i was not part of that initial decision process and my views about our more based on my personal current and previous experience working with in the logistic's and supply chain industry

    Vendor Response

    Thanks for the feedback

    Replied July 2019

    Read More

    AB
    Andy B.

    Business Supplies and Equipment

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2018

    Saved the day, many a time!

    5

    IFS SmartFreight has been a game-changer in our business. Prior to using IFS SmartFreight, we didn't have any concrete way of searching past dispatches, unless we were sure which carrier we sent the goods on. Since using IFS SmartFreight, we have been able to track and provide shipping info for many shipments that in the past would have been a nightmare to track. Thanks for the awesome software... now go and sign up more carriers to utilize your online booking capabilities!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    The 2 best things about IFS SmartFreight are: - The ability to track and search all goods dispatched in the past - and you can search on almost any bit of information you have, be it connote number, reference, receiver, carrier, date; and... - the link with the online booking systems of various carriers (although I wish more carriers would utilize this), which enables online bookings to be made with several carriers, directly from IFS SmartFreight, without having to go to each individual carrier's website.
    Cons:
    The only issue I have with IFS SmartFreight is that it doesn't connect to the online booking for more carriers. I understand this isn't a direct issue with the software, but perhaps the company could market more to the carriers, to get more of them on board. The only other minor drawback is the dated appearance of the interface, but this isn't really an issue.

    Read More

    SC
    Sue C.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2019

    Campbells Wines and Smartfreight

    2

    Customer service support is quite good, however I constantly get someone new every time I call - would be nice to have an allocated customer service support team member for Campbells so that they know the history of our previous contacts and support calls.

    Ratings Breakdown

    2
    Ease of use
    3
    Value for money
    4
    Customer support
    2
    Functionality
    icon
    Pros:
    Works with both our carrier options - Australia Post and Fastway. Allows us to amend a consignment in the daily summary and reprint label before manifesting. Alerts us to any import errors and allows us to amend and print label
    Cons:
    Integrates only with our CRM system NetSuite through a third party provider - Fronde. Label printing during bulk fulfillment process which occurs four times a year is EXTREMELY slow - have had this looked into about 10 times. Does not automatically select the cheapest freight option/carrier from options provided - needs to be manually selected by a Campbells team member.

    Vendor Response

    Thanks for the feedback

    Replied July 2019

    Read More

    SC
    Simon C.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed July 2019

    Smartfreight performance issues

    2

    Ratings Breakdown

    1
    Ease of use
    2
    Value for money
    1
    Functionality
    icon
    Pros:
    If you can get it up to a decent performance speed I'll be able to tell you
    Cons:
    1. When in outbound consignment entry and searching for an account or a name the speed can be quite variable, on occasions it can be fine but on others there’s lag of up to 10 seconds to bring up the search results. In some instances it doesn't even locate the account/person, even if they have a previous entry. 2. Printing of labels, particularly consignments with multiple parcels can take up to 10-15 seconds on occasions. These time lags seem unreasonable given that we have a direct fibre optic internet connection with Telstra at 50mbps speed. Additionally we have a Smartfreight API connection with our website to push through consignments but are unable to utilise this at present as there is no way to filter out consignments with unprinted labels and provide a count of consignment parcels with printed labels. We can have 100’s of consignments being pushed through each day so it is far too time consuming and unmanageable to go thru each consignment and manually unselect the ones based on a progress status. We need some functionality to separate the label printed consignments from the not yet label printed consignments and provide a count of the number of parcels with printed labels so we can cross check this number with our box count before manifesting.

    Vendor Response

    Hi Simon thanks for the feedback, we will be in touch to improve your experience.

    Replied July 2019

    Read More

    VR
    Verified
    Reviewer

    Wholesale

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2018

    Easy peazy

    5

    myself and my team love it and how it makes our life so easy

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    easy to use, efficient and allows us to focus on other workload
    Cons:
    needs a fresh look, the feel at the moment is old

    Read More

    VR
    Verified
    Reviewer

    Wholesale

    1001-5000 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2018

    Smartfreight

    3

    Good resource as it gives you different options of freight with costings/road or air methods/cost comparisons

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Variety of options - gives you the totals and amounts( costings) for sending your package and time frames
    Cons:
    Can be difficult to navigate the applications

    Read More

    VR
    Verified
    Reviewer

    Consumer Goods

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2018

    Good for ERP Integration

    4

    Saves us labour due to the integration with ERP

    Ratings Breakdown

    4
    Ease of use
    1
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Works will with SAP Business One ERP that we use
    Cons:
    The cost per label and the fact that a lot of ransport Companies will not utilise the full operation due to being charged on top

    Read More

    Showing 1 - 10 of 80 Reviews
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