All CharityTracker Reviews
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CharityTracker Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.6
Functionality
4.4
Pros
"Broader data sharing would strengthen collaboration and could help populate ALHelp.org for all of North Alabama, moving us closer to a unified, statewide community resource."
"I really appreciate the ability to customize the platform to fit our specific needs, as well as its clear and well-organized format."
"We used to have a much simpler program to use. But, once we got used to it, Charity Tracker has been so helpful in recording a great deal more data about our clients, and the ROI system is fantastic."
Cons
"The biggest challenge with CharityTracker hasn’t been the platform itself, but encouraging agencies and churches to understand the value of consistent data entry. Although the system is HIPAA-compliant and designed to support data-informed decision-making, some partners hesitate because they feel they lack the staff time for input."
"There are a few glitches within the system specifically we were scanning barcodes for our clients for attendance and meals. when we went to run the report we found even though we followed the steps it stated, none of our data had been saved for a couple of months."
"It seems like there are a lot of openly viewable profiles out there for clients that, when they are asked, refuse to sign an ROI and do not want their information visible, but because another agency made the profile, we can't do anything about it."
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