All CharityTracker Reviews
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CharityTracker Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.6
Functionality
4.4
Pros
"I really appreciate the ability to customize the platform to fit our specific needs, as well as its clear and well-organized format."
"We used to have a much simpler program to use. But, once we got used to it, Charity Tracker has been so helpful in recording a great deal more data about our clients, and the ROI system is fantastic."
"I’d love to see an option for the ability to show all of your cases listed by enrollment date or alphabetically."
Cons
"There are a few glitches within the system specifically we were scanning barcodes for our clients for attendance and meals. when we went to run the report we found even though we followed the steps it stated, none of our data had been saved for a couple of months."
"It seems like there are a lot of openly viewable profiles out there for clients that, when they are asked, refuse to sign an ROI and do not want their information visible, but because another agency made the profile, we can't do anything about it."
"The network was not utilized by the member agencies as robustly as should have occurred to make the referral process work well. "
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