All FormAssembly Reviews
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FormAssembly Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.4
Value for money
4.3
Functionality
4.5
Pros
"It’s a powerful platform for building and managing web forms, particularly when it comes to complex data collection and integration with systems like Salesforce."
"Being able to easily connect the forms to Salesforce for real time data updates is also huge as we can quickly connect the dots and better serve our community!"
"I find it is quick and straightforward to create new forms, update existing ones, provide back-end reporting, and meet our internal needs for data consistency via the Salesforce connector."
Cons
"It also isn’t possible to automatically send a PDF copy of a completed form in the confirmation email to respondents, which can be a drawback depending on your needs."
"had some issues when we had a large number of users filling out the form at the same time and had a low cut off number."
"Occasionally, staff are unable to answer queries if they fall outside that for which help articles have already been written."
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