FAMCare 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FAMCare

4.3

(20)

Pricing

Starting at $895.00 per month

About FAMCare

FAMCare is a cloud-based human services case management tool that assists agencies operating for the welfare of people. It is primarily designed for service providers helping adults who suffer from mental illness, substance abuse and domestic violence.

Key features of FAMCare include demographic assessment, client scheduling, document archives and treatment monitoring. Its information tracking module provides users with data, which helps prevent negligence and exploitation of their wards. Further, agencies can use the billing feature to automate costing and record funding sources and grants. Other features offered are legal form capture, education tracking and referrals.

FAMCare’s group management provision allows users to sort stakeholders into categories such as volunteers, donors and more. The solution is available on an annual subscription and support is provided via phone and online help desk.

FAMCare Screenshots

FAMCare Pricing and Plans

Starting price: $895.00 per month

Free Trial

Free Version

Basic

$895.00

per month

Plan includes:

FAMCare Platform
10 user licenses
Basic Configuration Services
User and administrator training
Backup and Disaster Recover Services

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FAMCare Features

Popular features found in Social Work Case Management
Case Notes
Client Management
Document Management
Goal Setting/Tracking
Reporting/Analytics
Scheduling
More features of FAMCare
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Approval Process Control
Assessment Management
Attendance Management
Audit Management
Authorization Tracking
Bed Management
Billing & Invoicing
Calendar Management
Candidate Profiles
Care Plan Management
Case List Management
Case Management
Certification & Licensing
Child Welfare Management
Claims Management
Client Chart Audit Tools
Client Portal
Clinical Assessment Tool
Collaboration Tools
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard Creation
Data Collection
Data Import/Export
Data Visualization
Document Storage
Document Templates
Drag & Drop
EHR/EMR Integration
Electronic Payments
Electronic Signature
Eligibility Verification
Email Alerts
Email Management
Employee Management
For Government
Forms Management
For Nonprofits
GDPR Compliance
Graphical Data Presentation
Group Notes
HIPAA Compliant
Intake Management
Level of Care Evaluation
Medical History Records
Mobile Access
Monitoring
Multi-Factor Authentication
Multi-Location
Patient Engagement
Patient Intake
Patient Management
Patient Records Management
Payment Processing
Performance Metrics
Process/Workflow Automation
Program Management
Progress Notes
Progress Reports
Progress Tracking
Real-Time Reporting
Real-Time Updates
Records Management
Referral Management
Referral Tracking
Reminders
Reporting & Statistics
Role-Based Permissions
Self Payment
Self Service Portal
SMS Messaging
Survey/Poll Management
Surveys & Feedback
Task Management
Task Scheduling
Team Notes
Third-Party Integrations
Time Tracking
Training Management
Treatment Planning
Volunteer Management
Wait List Management
Workflow Management

FAMCare Integrations

NextGen Office

Elavon

Oracle Fusion Cloud EPM

miniOrange

Twilio

Microsoft Power BI

FAMCare User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

40%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.6

Functionality

4.1

Verified

Reviewer

Computer Software

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed June 2022

the best tool for consolidate the links of family

my overall experience with FAMCare is that it allows all members of the family to be in constant contact and to strengthen the family ties

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it's very innovative software for keep the links of family

Cons:

what I don't like is that there is enough bugs in this software

Elizabeth M.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Reviewed November 2025

Customizable with steep learning curve

Overall, I've had fun trying to figure out which new ways we could use it but I make sure I have lots of time to work on a new idea before starting because it always takes longer to learn the project then expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How customizable it is. Once we learned how to use it properly, we've learned many new applications for it. We had three project managers and each of them was wonderful to work with, well educated on FAMCare and very polite and friendly.

Cons:

The steep learning curve and how complicated pathways are to navigate. I found both of these to be true as an admin and a user.

Reasons for choosing FAMCare

The reporting abilities and potential of growth to other departments in our org.

Judith W.

Verified reviewer

Individual & Family Services

501-1000 employees

Used other for less than 2 years

Review source

Reviewed May 2020

Slow & Old, so we left.

It was terrible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was the only option we had at the time.

Cons:

It took years to configure and customize the system with foster care managers learning how to code SQL to help support and move the project along.

Reasons for choosing FAMCare

Only option

Vendor Response

Hi Judith, we're sorry to hear about your experience. I know there were some extenuating circumstances outside of our control that contributed to several issues when you were with us years ago. We pride ourselves on the overall efficiency of FAMCare and the high quality standards we maintain. As you can see from our other reviews, we work hard at providing great service and a solid platform to our clients. We may not be able to change the past, but would love the opportunity to show you how FAMCare is helping agencies today. I think it would change your mind. Thanks again Judith.

Replied May 2020

Andy G.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed October 2025

FAMCare is great!

We switched to FAMCare as our data system last year, and the transition has been seamless. Staff are very happy with the system and its ease of use. FAMCare also has a very powerful reporting system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FAMCare is extremely customizable, the interface is user-friendly and intuitive, and the reporting tools are great.

Cons:

Sometimes minor bug fixes are very slow - FAMCare is quick on significant issues, but less important issues can take a while to resolve.

Reasons for choosing FAMCare

FAMCare was much more affordable and offered many of the same features

Dafne C.

Verified reviewer

Individual & Family Services

51-200 employees

Used daily for more than 2 years

Reviewed November 2025

Recommend FAMCare for your group!

We have had a wonderful experience overall, and we have been a customer for 7 years! A few little tweaks is all that's needed and FAMCare is always working to improve the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FamCare is very organized, and easy to use and navigate. Our staff are able to learn quickly how to navigate around in FAMCare. Everyone likes how one client's record is all together and with use of favorites, you can move around easily within a record. We love how easy it is to upload documents, and case notes have useful fields that are easy to use. We also appreciate the security available and the ability to view user data like last log on date and time. We truly value the announcements feature and use it regularly to increase positivity (we post positive messages only there!) FAMCare customer support is great and they respond quickly! They are always available to help us and get our questions answered and they care about their customers and the experience customers have using the platform.

Cons:

Sometimes reports have extra rows or columns that we have to delete before manipulating the data in a spreadsheet, like a "RAW" data column that we cannot use. Not a huge deal but it just makes a few extra steps for us. A fun feature, the announcements, doesn't allow you to resize your uploaded image until after you save and schedule the announcement, so you have to go back to it a second time to resize it. If it's a large picture, when staff sign on, they won't be able to see the whole thing unless you resize it so it's smaller. Also, for a small non profit, FAMCare is expensive but we make it work.

Krystle V.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Reviewed October 2025

FP FAMCare

The training was wonderful and was very easy to follow along. I think more of the front-end building of the program should be done by FAMCare considering the money we pay for the program, however I like that we learned how to do some formatting on our own. This would not have been a problem if we had more time and man-power to do so. Overall, we are able to house our data in an efficient way!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The personalization of FAMCare makes it easy to continue our workflow and be able to document all information needed on our clients.

Cons:

The reports are difficult to use and do not provide us with all of the data needed for our National census. We've had to do some of our own reporting in Excel to get the information for year-end.

Heather L.

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2016

FAMCARE is wonderful!

We had a system before using FAMCARE that offered similar although much less varied and effective software. In switching to FAMCARE we were able to keep all of the amenities from the one system, plus many additional options. GVT was able to transfer all of our data from the old system into the new system. We must keep casenotes for every activity we do, and FAMCARE allows for that which includes the ability to change what forms are available based on programs. The single best part about FAMCARE is the ability to create personalized specific forms based on different programs as well as reports to collect data from those forms. GVT offered training in the beginning as well as online video help so a person can learn how to maneuver through the system. It is user friendly for employees who just need to enter data and as it is web based it can be accessed anytime there is internet. Our employees are out in the field most of the time so to be able to access the system from anywhere is awesome. The following aspects of FAMCARE are what make it great: It has helped us to become entirely paperless. All forms that used to be filled out on paper can now be filled out online including signatures when necessary. The casenotes lock so they may not be changed except by a supervisor. There are different security measures which can determine a person's access. There is a configure mode so that wording on forms might be changed immediately. We have three fields to record time so we can differentiate between travel time and actual activity time. A supervisor can mirror a staff member at any time to see what they see. There is also a system of reminders to ensure staff fill out forms within a given time period. There are so many options that come with the system that I would imagine it would fit almost any non-profit's needs. Or any other sector that requires casenotes for that matter. We are very pleased.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to modify it to fit my needs.

Cons:

It takes some technical knowledge to be able to create forms.

Vendor Response

Thank you Heather. Great feedback and it appears we're doing things right!

Replied August 2016

Travis D.

Used daily for less than 2 years

Review source

Reviewed December 2017

Adaptable and Versatile for Business Practices

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FAMCare is efficient in data collection, reporting, and case management. The software has enabled our agency to go from paper files and documentation to electronic. We can track user activity, documentation, and caseloads. Also, FAMCare has provided us with tools to report on data that is being collected by staff. Our staff no longer report data in a spreadsheet and then another staff member compile it to a master spreadsheet. In a fast pace world, our old methods were not efficient or reliable. Also, simple forms can be created without having any web coding knowledge through their Pathways module. This helped our agency create agency specific forms and collect data electronically. FAMCare has helped us grow as an agency, provide better case management to our clients, and monitor our staff for productivity and efficiency.

Cons:

FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service. In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.

Vendor Response

Travis - thank you for your feedback. It is very much appreciated. Regarding offline components - we have created a few forms for clients that have helped in this regard. In most cases they were tied to case notes and basic demographic. As a custom project - we can tailor forms to work in an offline setting which would sync to FAMCare once an Internet connection was established.

Replied December 2017

Joe S.

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

My experience has been very positive. Recommend!!!

Report ability, measurability, accountability....

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our FAMCare tool fully meets our expectations. While we've redirected our approach since our initial roll out, we feel we made the right choice. We've invested a great deal of energy and resources in adding more customizations since we went live with the system. The support we received from the GVT staff has been a value add for us. The flexibility of this product is key for us...

Cons:

There's not much can say here. I learn something new each day. Our Internal IT staff love the product. I, however, would like to improve on the developing and placement of quick reports. Additionally, PATHWAYS could be a little more flexible with regards to recurring events. Monthly versus 30 days events. Accounting for months with 28, 29, 30 and 31 day durations.

Vendor Response

Joe - we appreciate your feedback! Your suggestion around the Pathways module is much appreciated and a great idea - will make it a consideration for an update. Thank you again for your continued support in our team and product!

Replied December 2017

Sandra C.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2022

I find it really easy to use FAMCare to place the student's information and keep up with the cases.

Not Applicable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the easy access to get to and from a case, as well as now being able to see the notes placed on each case rather than closing a note and then having to go back and searching for the next note place on that specific case. It is now all there for me to see all at once.

Cons:

At this time, it has gotten easier to use this software.

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