All Mindbody Reviews
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Mindbody Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.8
Value for money
3.6
Functionality
4
Pros
"Mindbody provides a solid CMS with easy to use customer scheduling and forms for capturing new customers with many features for any health and wellness business."
"Mindbody has one of the easiest booking systems available, integrates payment processing, schedules and class customization is quick and easy, and the mobile app is great for doing things on the go."
"Mindbody is a great platform to run a small fitness business as it integrates the scheduling, CRM, billing and financial management tools."
Cons
"From day1 it seemed that the platform for hair salons was made by forcing it to conform with the Spa / Health Club platform - Hair Salons did not have a stand-alone platform - we were added into the Gym platform - we were not designed as hair salon software from the ground up. "
"Mindbody repeatedly made errors, like misregistering my business and deactivating appointments, preventing me from processing client sessions and disrupting cash flow."
"no being able to tap to pay option for clients and the schedule not showing a blockage in between requested appointments so they're not to close to each other"
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