All eRSP Reviews
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eRSP Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4
Value for money
4.3
Functionality
4.2
Pros
"The software streamlines various aspects of home care management, making it easy to schedule appointments, manage patient records, and track caregiver activities."
"We’ve been using eRSP for over 12 years, and their commitment to supporting home care agencies like ours has been exceptional. As state compliance requirements evolve, they consistently adapt to ensure we remain compliant, making our job much easier."
"Overall, the software does what is needed to schedule caregivers, offer a way for staff to see their schedules and keep client records. "
Cons
"The thing I like the least is that sometimes when I run a report, I will put in the dates that I want, and it doesn't always show the dates I put in."
"The eRSP crash last year left us crippled. Although most bugs are fixed now, there were several months of bugs that cost us time and money to work around."
"I did not like that after the shutdown, the customer service was unavailable via phone; it took 24-48 hours to speak with someone"
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