PHOTO iD 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PHOTO iD

4.4

(19)

Pricing

Starting at $17.99 per month

About PHOTO iD

PHOTO ID by U Scope is a cloud-based photo cataloging and jobsite documentation platform that enables users to organize, label, and share images instantly as they're being captured – utilizing AI technology to keep all pictures or videos group-sorted and organized with custom categories you create.

This process allows a variety of contractors, building appraisers, claims adjusters and more to deliver clear and detailed photo reports to team members or clients before leaving the inspection or jobsite.

In addition to providing a superior inspection photo-documentation experience, PHOTO iD also offers the ability for users to communicate in real-time using video or chat within both its mobile and web base platforms – allowing team members to assist each other while the inspection is taking place.

The PHOTO iD application provides a streamlined automated workflow of capturing organized labeled images and short videos within custom inspection templates to generate comprehensive photo inspection reports in real-time.

The app can be used by numerous types of inspectors and contractors looking to document the condition or repair status of any type of property – including companies...

PHOTO iD Screenshots

PHOTO iD Pricing and Plans

Starting price: $17.99 per month

Free Trial

Free Version

Basic

$17.99

per user, per month

No plan information available

PHOTO iD Features

Popular features found in Home Inspection
Add & Edit Photos
Alerts/Notifications
Audit Management
Comment Library
Forms Management
Freehand Sketch
Mobile App
Offline Access
Repair Estimates
Report Summary
Templates
Workflow Management
More features of PHOTO iD
Activity Dashboard
API
Claims Adjuster Management
Claims Settlement
Claims Tracking
Commercial Inspections
Customizable Branding
Customizable Fields
Customizable Reports
Data Import/Export
Document Management
Document Storage
Drag & Drop
EDI
Electronic Claims
GPS
Process/Workflow Automation
Real-Time Data
Real-Time Updates
Reminders
Residential Inspections
Risk Assessment
Third-Party Integrations
Video Support

PHOTO iD Integrations

JobNimbus

Amazon S3

Zoho CRM

Zapier

OneDrive

Housecall Pro

See all 11 integrations

PHOTO iD User Reviews

Overall Rating

4.4

Ratings Breakdown

53%

37%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.1

Functionality

4.3

Verified

Reviewer

Information Technology and Services

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed February 2023

PHOTO iD, The future AI we need

I used it once in a while in workflow arrangement but i saw that the app proved to be more efficient and this is how I went on with it but not for a long time, but also long enough to know that it is good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most thing i liked about this app is how flexible it is and how user friendly it is. Due to different tasks that people have in mind, i preferred PHOTO iD because of how easy it is to interact with and you be even surprised of how their prices are.

Cons:

I don't feel like something is missing, only just to make an upgrade to what is already here and try to make it more light so that it will not take a lot of space or freeze our devices, but other than that it is a perfect tool!

Vendor Response

Dear User, Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. Please email us ay info@uscope.net if you have any questions or experience any issues in the future. Best regards, Team U Scope

Replied February 2023

Melissa C.

Verified reviewer

Insurance

Self-Employed

Used daily for less than 2 years

Reviewed January 2023

Easy to use and less expensive than other roof sketch reports

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the dictation feature so you can label your photos as you are taking them.

Cons:

You cannot move multiple photos around at the same time.

Reasons for switching to PHOTO iD

Taking photos in Xactimate mobile take up alot of room and the photo reports are huge. You also have to type in all of the descriptions, so this app saves time.

Vendor Response

Dear User, Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. We are releasing an updated version of the web app this month so that you can move multiple photos around at the same time and we'll try to address that same thing in a new version of the mobile app we're currently developing. Please email us ay info@uscope.net if you have any questions or experience any issues in the future. Best regards, Team U Scope

Replied February 2023

Alek F.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

I would only recommend this app to the patient and tech savy

A fantastic program that desperately needs new developers and a better way to communicate with their tech support staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automatic photo labeling, annotating and report generation is a massive time saver. The people who answer the phone at their support line are very polite.

Cons:

While our bizarre billing issue has been fixed, I continually notice problems with the way this program frequently fails to sync photos, can sometimes lose them entirely, and for some reason can no longer handle a - or / being added to room names, despite one of the preloaded ones being Foyer/Entry. By far the most infuriating is the utter lack of communication from their support department, despite constant assurances of a call back. I am lucky to even get a "we're looking into it" call back from the people who answer.

Reasons for choosing PHOTO iD

I probably wouldn't have if I had any alternatives at the time.

Vendor Response

Dear User, Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. Let's schedule a call so we can get more information about the issues you have experience. I'll include our dev team on the call so they can address these issues accordingly. Please send us an email at info@uscope.net Best regards, Team U Scope

Replied February 2023

Verified

Reviewer

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

life saver

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This app has totally simplified our site survey and photo documentation process. There's a feature similar to zoom that allows you to complete inspections with the input of team members or answer questions of others that may be on an inspection themselves. This takes our collaboration to a new level and avoids critical errors that may take place otherwise. This also helps to avoid re work and makes it more likely that all necessary info is gathered and organized at one shot.

Cons:

Ive had a favorable experience and the company has been surprisingly responsive in answering questions which is very important to me

Vendor Response

Replied February 2023

John K.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2023

1 year trial review

Love it. Getting all my adjusters using it this year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the ease of taking photos and labeling them as I go.Easy move into Xactimate Easy to pull in and out of archives when a claim is reopened. Overall it works very well.

Cons:

You must go back and check spelling. It does not always type what you said. Does not show date and time on photograph Not very easy to move photos from one folder to another within the program.

Reasons for switching to PHOTO iD

Wanted to be able to describe photos as they were taken.

Vendor Response

Hi John, Thank you for your review. We really appreciate your feedback! We are constantly trying to improve the voice to text feature as it tends to work different from iPhone vs Android devices. There is a very easy way to move the photos from one room folder to another. By long-pressing an image within the image gallery of a room category, 4 edit options appear at the bottom of the screen. After that, simply select all the images you want to move and select the 4th icon on the bottom right corner of the screen, which allows you to move all those selected images to the room of your choice. If you need any assistance with this feature, please email us at info@uscope.net and we'll be happy to jump on a zoom call to walk you through it and how to also move images from room to room within the new web app. Kind regards, Team U Scope

Replied February 2023

Josh L.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Photo iD Customer Service

This is the sole reason I took time out of my day to write a review. Their customer service is at the highest level. The [sensitive content hidden] and their team has went above and beyond to assist me when a problem has came up while using the app. I had made a promise to a big, new customer, that he would have my report on his desk (email) first thing in the morning. Something had went wrong with the app after a big update, I'm not sure if this was a local issue with just me or a global issue, but when I contacted customer support they spent the whole day working with me to make sure that the problem got resolved and that I could keep my promises to my customer. The owner himself has reached out to me to help solve problems and has spent two hours on the phone listening to my feedback and what features and changes that I would like to see. I don't really know but I'm sure I could find an app that was cheaper or might have more features but based on the customer service alone I wouldn't switch. The ability to get immediate help on solving problems and move on with my work load is where I find the biggest value. I'm very impressed by their commitment to making their product the best it can be.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like how the app organizes my report and the app itself is customizable to suit the way I want to display the information to my customers.

Cons:

I don't like how I cannot move multiple pictures at once in the gallery and that I have to manually upload files to the cloud to prevent running out of space.

Reasons for switching to PHOTO iD

Increased ease of use

Eric R.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

A great server for inspections

Overall its a solid inspection app. Just needs a some improvement to be perfect.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Its a dummy proof inspection and creates excellent reports. I utilize this server for insurance restoration and inspections. The low file size reports are easily send to insurance companies, customers, or 3rd parties.

Cons:

I hate that the server does not utilize the abilities of my phone camera. Only 2x zoom and no wide angel zoom. I would like to be able to add my own folders for my pictures (i.e. deck, fence, interior by rooms).

Reasons for switching to PHOTO iD

Cost

Vendor Response

Dear Eric, Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. You do have the ability to add your own folders in the mobile app and in the web app and we are currently working on adding the wide angle zoom to the app's camera. Please email us ay info@uscope.net so we can schedule a call so we can walk you through how to add custom category folders. Best regards, Team U Scope

Replied February 2023

Justin A.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Photo ID is worth it!

My overall experience has been very pleasant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Organizing photos live in the field and the team collaboration.

Cons:

Trouble with syncing and limited data storage when internet is not available.

Reasons for switching to PHOTO iD

Specs was so buggy it was discontinued.

Vendor Response

Hi Justin, Thank you for your review. Please email us at info@uscope.net to give us more information regarding the trouble you had with limited data storage so our dev team can see if it''s something we can improve there. Unfortunately, whenever it's poor internet connectivity, there isn't much that can be done until the mobile device is able to sync to the server. Best regards, Team U Scope

Replied February 2023

Michael G.

Verified reviewer

Insurance

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed February 2023

Great for small to mid size companies!

Overall the experience is great, perfect for my set up and company needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that I could be as detailed as necessary for photo uploads along with adding my company profile to each page.

Cons:

I don't like that you can only upload 20 photos at a time and it copies them to your camera roll.

Vendor Response

Hi Michael. Thank you so much for your review. We really do depend on our user's feedback to help improve the overall platform. It sounds like your taking photos with your phone's camera and uploading the images into PHOTO iD afterwards. The iPhone app has some current restrictions that only allow users to upload 20 images at a time in this scenario, however, the Android version doesn't. I've have our dev team look into the iPhone's upload feature again to see if there may be a way to enable that upload feature. If you have any other issues or suggestions, please email us at info@uscope.net. Thank you, Team U Scope

Replied February 2023

Stephanie L.

Verified reviewer

Insurance

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2023

Great product. Additional features would be helpful

Overall experience is good. Customer service/tech support is slow to respond and slow to fix issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of taking photos and them being immediately accessible as a report

Cons:

I wish the mobile and web versions has the same features. Adding rooms, etc…

Vendor Response

Hi Stephanie, you can add rooms and new categories to the new web app. Please contact us on info@uscope.net and we'll be happy to walk you through the platform to show you all the new and latest features. Thank you, Team U Scope

Replied February 2023

Showing 1 - 10 of 19 Reviews

See All Reviews

PHOTO iD 2026: Benefits, Features & Pricing

Overview

About PHOTO iD

PHOTO iD Screenshots

PHOTO iD Pricing and Plans

PHOTO iD Features

PHOTO iD Integrations

PHOTO iD User Reviews

See what companies are saying about Software Advice