All AxisRooms Reviews
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AxisRooms Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.7
Value for money
4.7
Functionality
4.6
Pros
"Their customer support team is responsive and helpful, ensuring smooth operations when issues arise. While there are areas for improvement, such as faster updates and more customization options, AxisRooms has significantly streamlined our distribution process and improved efficiency."
"The platform offers a user-friendly interface and effective tools for managing inventory and rates across multiple OTAs."
"Additionally, their dedicated support, especially from professionals like [sensitive content hidden], ensures a smooth experience, making it a reliable choice for streamlining operations"
Cons
"The learning curve can be steep for hotel staff who are not familiar with advanced revenue management, distribution, or booking engine tools."
"We are getting negative reviews from the guest for no mistake of us and your team keeps giving excuses very day when the issue is raised . As partner we are terribly disappointed with your technical side and for not acting promptly on such sensitive issues despite us cooperating to the best of our ability ."
"Has to ask for invoice and earlier they blocked our inventory , without checking payments"
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