All Escapia Reviews
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Escapia Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.7
Value for money
4.6
Functionality
4.5
Pros
"We have always maintained a great working relationship with Escapia, their support team, and integration partners. As the industry evolves, we have been pleased with product updates and also use third-party companies who align with Escapia to meet our individual business needs."
"The updated connection to the Platforms (Escapia Connect) is efficient and fast to upload properties and connect (this could be a little more efficient- we load all the information in the New Units page, then we have to correct it in Escapia Connect manually, e.g. the Amenities - Internet/WiFi, bed configuration, parking."
"The onboarding process was very thorough, it has all the features I needed and wanted, and support was responsive and helpful at every turn. "
Cons
"We currently have to use third-party companies for housekeeping, maintenance and guest communication functionality as the version offered in Escapia does not meet our current needs."
"It’s difficult sometimes to pull up web based screen and get the info needed on a phone."
"Uploading vendor invoices at end of month for owners not efficient"
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