All Guesty Reviews
417 results
Sort by
Guesty Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.2
Value for money
4.2
Functionality
4.4
Pros
"All in one place - we use various features/addons from advanvced analytics to dynamic pricing and most recently the guesty shield program, which works effectively and gives us a piece of mind with each booking."
"Guesty gives us one central platform for almost everything: Airbnb / Booking.com / Expedia reservations, direct bookings, payments and cleaning schedules all sync into one calendar."
"Guesty has helped streamline daily operations, improve response speed, and reduce errors by centralizing bookings, guest communication, and team workflows. Once it’s properly set up, it runs smoothly and supports scalable growth."
Cons
"Even with the accounting modules set up, I'm unable to make changes to commission payments if we've struck undue deal with an agent, or even change the booking source at all after entering a reservation."
"Guesty does not automatically translate messages (and you can only translate the last message received), and switching quickly between conversations feels somewhat heavy."
"Lacks some enterprise-scale features like universal single sign-on, and occasionally releases underdeveloped items (like market-specific translations) that feel rushed or incomplete."
Have you used Guesty and would like to share your experience with others?
Wondering if Guesty is right for your organization?
Our Channel Management Software selection experts can help you in 15 minutes or less.