All OPERA Cloud Property Management Reviews
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OPERA Cloud Property Management Reviews
Reviews Summary
Overall Rating
3.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.6
Customer Support
3.2
Value for money
3.3
Functionality
3.7
Pros
"It has everything needed for Hotel Management, and it can be integrated with most any hotel-related software, like reservations, POS, marketing, sales, guest communication, rooms housekeeping, engineering, ticketing systems, finance, payroll, etc"
"Overall, my experience with OPERA Cloud PMS was positive—it’s a solid, modern upgrade from traditional on‑premise systems, and once the team adapts, it provides an efficient, centralized platform for managing hotel operations despite a few performance and usability quirks."
"It is a complete system that helps with all parts of running a hotel from checking people in and out and managing room inventory"
Cons
"Installation, support, integrations, everything. And the timing is not always great. If you need something not included it can be impossible to add or customize."
"It can be very slow at times, the access could use more one-click tabs instead of having to make two to three clicks to get to where you want to go."
"You don't need a bunch of computers and servers in a the back room."
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