All SiteMinder Reviews
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SiteMinder Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4
Value for money
4
Functionality
4.2
Pros
"SiteMinder has been a useful tool for managing our online distribution. While it covers the essential features well, there are areas that could benefit from improvement, such as more advanced reporting and a more intuitive user interface"
"Its user-friendly interface, seamless channel management, and reliable booking engine help maximize revenue while saving a lot of time."
"The system handles room inventory brilliantly, automatically adjusting availability across channels to help avoid overbookings."
Cons
"Now we have 12 hotels on it and CONSTANT overbookings from every channel - their support is just terrible, each single instance they copy paste their response (basically blaming each single individual channel) and completely washing their hands of any fault."
"However, the cost can be a barrier for smaller players, and the current lack of a consolidated revenue report for multi-property users is a definite drawback."
"Sometimes the system can be a bit slow when syncing with certain OTAs, which causes slight delays..."
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