All ADP Comprehensive Services Reviews
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ADP Comprehensive Services Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4
Value for money
4
Functionality
4.2
Pros
"They provide excellent customer service for all aspects of payroll and HR whether it is payroll support, tax compliance, HR support, Open Enrollment, etc."
"ADP Comprehensive Services helps us manage complex HR tasks like payroll, benefits administration, compliance, and employee support all in one platform."
"What I like the most about ADP comprehensive services is the ability for it to manage our taxes owed to each state for us."
Cons
"The system can quite often be 'clunky', often when I am using the field grabber tool for generating reporting, I don't have access to all fields until I clear my cache which is an inconvenience to other parts of my job."
"the only con I can think of is not having a full understanding of what we were responsible to do and where ADP would pick up and complete tasks, mostly relating to local tax issues, etc"
"Some lag in timely and responsiveness from the customer service team."
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