All OnPay Reviews
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OnPay Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.9
Functionality
4.7
Pros
"Employees can easily log in to a mobile-friendly portal to access their pay stubs and tax documents, which saves time for administrators."
"As a first-time payroll user, their support and communication made the process much easier and gave us confidence that payroll was being handled correctly."
"Overall, OnPay is a fantastic company and I enjoyed utilizing their services. If it weren’t for the fact that our new POS system contains an all-in-one payroll, time keeping and taxes app, I would probably still be with OnPay."
Cons
"It makes it difficult to be able to tell exactly what’s going on when you can’t access your own account."
"I do not have a ton of experience with running payroll. "
"Their support team is slow and error-prone. If you are doing payroll for a small business you probably need some level of support."
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